Magnet Forensics is seeking a Technical Support Engineer to diagnose and resolve complex customer issues with autonomy and collaboration. You will mentor peers, contribute to knowledge bases, and drive continuous improvement across support tooling and processes.
The role reports to the Manager, Technical Support and requires strong communication, deep troubleshooting, and experience with Salesforce Service Cloud.
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Hybrid Technical Support Engineer — Complex Issue Resolver employer: magnetforensics
Magnetforensics is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for a Digital Forensics Solutions Consultant. With competitive compensation, generous benefits, and ample opportunities for professional growth, employees are encouraged to develop their skills in a supportive environment. Located in a vibrant area, the company also offers unique advantages such as access to cutting-edge technology and a dynamic team dedicated to making a meaningful impact in the field of digital forensics.
