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For Companies At a Glance
- Tasks: Lead a motivated team, drive sales, and deliver exceptional customer service.
- Company: Join Magnet, the UK's top kitchen provider with over 100 years of experience.
- Benefits: Earn £35,000 - £40,000, enjoy discounts, and access professional development.
- Other info: Embrace growth opportunities and be part of a creative, passionate team.
- Why this job: Inspire your team while making a real impact in a dynamic environment.
- Qualifications: Strong leadership skills, customer service experience, and a proactive mindset.
The predicted salary is between 35000 - 40000 £ per year.
At Magnet, we're looking for an ambitious Store Service Manager who is driven to inspire both their teams and their customers. We’re looking for someone who understands the importance of getting it right the first time, someone who can help lead teams, manage processes, and deliver a seamless service for both our trade and retail customers.
What’s in it for you?
- You will earn a salary of £35,000 - £40,000 (Base £35,000 with uncapped on-target earnings of c£40,000)
- Full design and sales training from day one through our Magnet Learner Journey
- Up to 80% colleague discount on our furniture
- Holiday Purchase Scheme (buy up to 5 extra days holiday)
- Cycle to Work scheme
- Virtual GP access and 24/7 Employee Assistance Platform
- Discounts with over 200 high street brands
- Refer a Friend rewards
- Internal development programmes to help you grow your career with us
What’s Involved?
You will be based in our Beckenham store, working closely as part of a fast paced, sales driven and motivated team. You will be an asset to the team, helping to drive sales, meet targets and collaborate on exciting projects. This role is going to take a lead on the trade side of the store, so building strong trade relationships and supporting with accurate stock management is a priority. As a Store Service Manager growth will be a focus and will be achieved by supporting driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance. You will assist the team by being involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues. You’ll also work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively.
What You’ll Be Doing
- Create your recipe for success: You’ll drive a positive and collaborative environment that inspires your team to thrive.
- Lead the way: By achieving sales targets and delivering outstanding customer service, you’ll play a key role in upholding the 5-star experience we’re known for.
- Build lasting connections: You’ll forge strong, meaningful relationships with your team and regional partners, driving growth and shared success.
- Embrace your entrepreneurial side: You’ll stay ahead of market trends and seize every opportunity to expand and elevate your showroom.
Who We Are Looking For
- Customer service and a personable manner
- Desirably an understanding of the trade business
- The ability to demonstrate great leadership skills in order to manage and develop the team to their full potential
- Sales motivated and confident working towards targets
- Experience with building great working relationships across teams
- Being proactive around the market trends and competitors
- Flexibility around working hours
- A full driving license
About Magnet
At Magnet, we’ve been at the heart of British homes for over 100 years. With award‑winning designs and UK-based manufacturing, we’re proud to be the UK’s number one specialist kitchen provider. We’re now moving into a new phase of growth, with a clear vision and the freedom to evolve at pace. Through it all, our people remain our biggest strength — bringing creativity, pride, and passion to everything we do. As we continue to transform and grow, we welcome fresh thinking, so even if you don’t meet every single requirement, we’d still love to hear from you. You’ll thrive in this role by living and breathing Magnet’s core values — Care, Deliver, Inspire.
We are committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process please make us aware.
Trade Store Service Manager employer: Magnet
Contact Detail:
Magnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Store Service Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Magnet's values and recent projects. This will help you connect your experience with what they’re all about, showing them you’re not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how you can lead teams and drive sales, as these are key for the Store Service Manager role.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences at Magnet and any tips they might have for your interview. It’s a great way to get insider info!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Magnet team.
We think you need these skills to ace Trade Store Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering outstanding customer service and inspiring your team. Share specific examples that highlight your passion for the trade business.
Tailor Your CV: Make sure your CV is tailored to the Store Service Manager role. Highlight your leadership skills, sales achievements, and any experience in building strong relationships. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Magnet family!
How to prepare for a job interview at Magnet
✨Know Your Stuff
Before the interview, make sure you understand Magnet's values and what they stand for. Familiarise yourself with their products and services, especially in the trade sector. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Service Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others. Think about specific situations where you’ve driven sales or improved customer service.
✨Build Rapport
During the interview, aim to build a connection with your interviewers. Be personable and approachable, as this reflects the customer service skills they’re looking for. Ask questions about the team dynamics and how they collaborate, showing your interest in fostering strong relationships.
✨Be Proactive and Adaptable
Highlight your ability to stay ahead of market trends and adapt to changes. Share examples of how you've been proactive in previous roles, whether it’s identifying new opportunities or implementing process improvements. This will demonstrate your entrepreneurial spirit and readiness to contribute to Magnet's growth.