Payroll & Reward Coordinator

Role: Payroll & Reward Coordinator

Reports to: Lead Payroll Specialist

Location: Darlington

Hours: 39 hours per week

Salary: Depending on experience

We’re looking for an experienced Payroll and Reward Coordinator to join our Darlington People Support Team. In this role, you will be responsible supporting the delivery of an accurate and efficient payroll service and administering employee rewards across the organisation. The role works closely with colleagues, managers, payroll providers, and benefit partners to ensure employees are paid correctly and receive a positive experience throughout their employment journey.

What’s in it for you?

• Subsidised canteen
• Paid volunteer day
• Fantastic company discounts: Up to 80% off our stylish kitchen ranges and products
• Access to Retail Trust
• Flexible holidays: Buy up to five extra days with our holiday purchase scheme
• Wellbeing support: Access to our virtual GP service and employee assistance platform 24/7
• Lifestyle perks: Cycle to work scheme and savings on hundreds of top brands via our benefits app
• A collaborative culture built on care, inclusion, and continuous improvement
  

What you’ll be doing:

• Process payroll information accurately and within deadlines, maintaining up-to-date employee records, including starters, leavers, contractual changes, absences, statutory payments and deductions
• Validate payroll data, resolve payroll queries, liaise with payroll providers and support year-end processing and statutory reporting
• Administer employee reward and benefits schemes, including enrolments, amendments, renewals and leaver processes
• Act as the first point of contact for payroll and reward enquiries, providing professional support and guidance to employees and managers
• Maintain accurate and secure employee information across HR and payroll systems, ensuring confidentiality and compliance with relevant legislation and policies
• Produce reports, support data audits and quality checks, and assist with payroll, pension, tax and employee reward compliance activities
• Liaise with internal stakeholders and external providers to resolve issues, communicate reward initiatives and promote employee wellbeing schemes
• Identify opportunities to improve payroll and reward processes, support system testing and new initiatives, and contribute to People Support Team projects and service improvements

Who we’re looking for:

• Previous experience in payroll, reward, HR administration or a similar role, with an understanding of payroll processes and statutory payments
• Experience maintaining accurate, confidential employee records and using HR and payroll systems
• Strong administrative, organisational, numerical and analytical skills, with excellent attention to detail and accuracy
• Good knowledge of Microsoft Office applications, particularly Excel, and the ability to manage multiple priorities and meet deadlines
• Excellent communication and customer service skills, with a professional, people-focused approach to supporting employees and stakeholders
• Ability to handle sensitive information with discretion, demonstrate integrity and take ownership and accountability for work
• A collaborative and proactive approach, with strong problem-solving skills and a commitment to continuous improvement
• A payroll qualification or working towards one, experience administering employee reward and pension schemes, knowledge of employment legislation and payroll compliance, and experience working with outsourced payroll providers

Why choose Magnet?

At Magnet, we bring over 100 years of heritage, but our focus is firmly on the future.
As the UK’s leading kitchen specialist, our success is driven by the expertise, insight and innovation of our people.

We are a company M.A.D.E. by our values. We Make room for everyone, Aim to be brilliant, Do the right thing, and Explore with curiosity every day. These values shape how we work, support customers, and helps create an environment where everyone can grow, contribute and thrive. If these values resonate with you, we'd love you to be part of our team.

We’re in the middle of an exciting transformation, with a real opportunity to shape how we work, grow and deliver for our customers.

We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.

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