At a Glance
- Tasks: Lead a motivated team, drive sales, and deliver exceptional customer service in our showrooms.
- Company: Join Magnet, the UK's number one specialist kitchen provider with over 100 years of experience.
- Benefits: Earn £30,000 - £36,000, enjoy up to 80% discount on furniture, and access professional development.
- Other info: Flexible working hours and opportunities for career advancement await you.
- Why this job: Inspire your team, build connections, and embrace growth in a dynamic sales environment.
- Qualifications: Strong leadership skills, customer service experience, and a passion for sales.
The predicted salary is between 30000 - 36000 € per year.
Are you ready to step into the spotlight and lead with passion and purpose? At Magnet, we're looking for ambitious Store Service Managers who are driven to inspire both their teams and their customers.
What’s in it for you?
- You will earn a salary of £30,000 - £36,000 (Base £30,000, with uncapped on-target earnings of c£36,000)
- Full design and sales training from day one through our Magnet Learner Journey
- Up to 80% colleague discount on our furniture
- Holiday Purchase Scheme (buy up to 5 extra days holiday)
- Cycle to Work scheme
- Virtual GP access and 24/7 Employee Assistance Platform
- Discounts with over 200 high street brands
- Refer a Friend rewards
- Internal development programmes to help you grow your career with us
What’s Involved?
You will be based in one of our Magnet showrooms, working closely as part of a fast-paced, sales-driven and motivated team. You will be an asset to the team, helping to drive sales, meet targets and collaborate on exciting projects. As a Store Service Manager, growth will be a priority and will be achieved by supporting driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance. You will assist the team by being involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues regarding training and development throughout the customer journey. You’ll also work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively. From the initial conversations in our showroom right through to installation and aftercare, we strive to create a welcoming environment to ensure consistent delivery of high standards of customer service throughout.
What You’ll Be Doing
- Create your recipe for success: You’ll drive a positive and collaborative environment that inspires your team to thrive.
- Lead the way: By achieving sales targets and delivering outstanding customer service, you’ll play a key role in upholding the 5-star experience we’re known for.
- Build lasting connections: You’ll forge strong, meaningful relationships with your team and regional partners, driving growth and shared success.
- Embrace your entrepreneurial side: You’ll stay ahead of market trends and seize every opportunity to expand and elevate your showroom.
Who We Are Looking For
We’re looking for a passionate leader who thrives in a sales environment and embodies our values: Care, Inspire, Deliver. Here’s what you’ll need to succeed:
- Customer service and a personable manner
- The ability to demonstrate great leadership skills in order to manage and develop the team to their full potential
- Sales motivated and confident working towards targets
- Experience with building great working relationships across teams
- Being proactive around the market trends and competitors
- Flexibility around working hours
- A full driving license
About Magnet
At Magnet, we’ve been at the heart of British homes for over 100 years. With award-winning designs and UK-based manufacturing, we’re proud to be the UK’s number one specialist kitchen provider. We’re now moving into a new phase of growth, with a clear vision and the freedom to evolve at pace. Through it all, our people remain our biggest strength—bringing creativity, pride, and passion to everything we do. As we continue to transform and grow, we welcome fresh thinking, so even if you don’t meet every single requirement, we’d still love to hear from you. You’ll thrive in this role by living and breathing Magnet’s core values — Care, Deliver, Inspire. We are committed to providing equal opportunities for all candidates. If you require any reasonable adjustments to participate in the recruitment process please make us aware.
Store Service Manager in Nottingham employer: Magnet
At Magnet, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and growth. As a Store Service Manager, you'll benefit from comprehensive training, generous employee discounts, and numerous development opportunities, all while working in a supportive environment that values your contributions and encourages you to inspire your team and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Store Service Manager in Nottingham
✨Tip Number 1
Get to know the company inside out! Research Magnet's values, products, and recent projects. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service experience, as these are key for the Store Service Manager role.
✨Tip Number 3
Network like a pro! Connect with current or former Magnet employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Magnet family!
We think you need these skills to ace Store Service Manager in Nottingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about leading a team and delivering top-notch customer service.
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with what we’re looking for. Highlight your leadership abilities and any sales achievements to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for Magnet. Share specific examples of how you've inspired teams or driven sales in the past—it’ll make your application stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Magnet
✨Know Your Stuff
Before the interview, dive deep into Magnet's values and mission. Understand what it means to 'Care, Inspire, Deliver' and think about how your experiences align with these principles. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Showcase Your Leadership Skills
As a Store Service Manager, you'll need to inspire your team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop others. Think about specific situations where you drove sales or improved customer service.
✨Be Customer-Centric
Magnet places a strong emphasis on customer service. Be ready to discuss how you've handled customer issues in previous roles and how you ensure a positive experience. Highlight any strategies you've used to build lasting relationships with customers and colleagues alike.
✨Stay Ahead of Trends
Demonstrate your proactive approach by researching current market trends in the kitchen and furniture industry. Be prepared to share insights during your interview about how you can leverage these trends to drive growth in the showroom. This shows you're not just reactive but also forward-thinking.
