Magnet is seeking an IT Service Desk Technician in Leeds to be the first point of contact for IT support across the business. You will join a team of six, handling incidents and service requests via multiple channels, with on-call rotation and a salary of £27,500–£30,000.
You’ll resolve many issues at first contact, escalate complex cases, and contribute to documentation and knowledge base. A customer-focused, solution-driven mindset is essential.
#J-18808-Ljbffr
IT Service Desk Technician - Frontline Tech Support Pro in Leeds employer: Magnet
At Magnet, we pride ourselves on being an excellent employer, offering a collaborative culture that values care, inclusion, and continuous improvement. As a Facilities Lead in Darlington, you'll enjoy benefits such as flexible holidays, wellbeing support, and fantastic company discounts, all while playing a crucial role in our exciting transformation. With opportunities for personal growth and a commitment to innovation, you'll find meaningful and rewarding employment with us.
