Magnet is seeking an IT Service Desk Technician in Leeds to join our IT team. You will be the first point of contact for colleagues, delivering professional, responsive support across a range of technologies and business systems.
You will work in a team of six, handling incidents via multiple channels, logging and tracking requests, and escalating complex issues as needed. A customer-focused mindset and willingness to learn are essential.
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IT Service Desk Technician β Customer-Centric Support in Leeds employer: Magnet
At Magnet, we pride ourselves on being an excellent employer, offering a collaborative culture that values care, inclusion, and continuous improvement. As a Facilities Lead in Darlington, you'll enjoy benefits such as flexible holidays, wellbeing support, and fantastic company discounts, all while playing a crucial role in our exciting transformation. With opportunities for personal growth and a commitment to innovation, you'll find meaningful and rewarding employment with us.