Magnet is seeking an Inbound Call Advisor in Darlington. You will be the first point of contact, handling inquiries via chat, email and phone, and delivering accurate advice with a friendly, professional approach.
You will maintain customer records, meet service levels, and identify improvements to enhance the customer experience. The role emphasizes teamwork, initiative and a proactive attitude in a fast-paced environment.
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Inbound Care Specialist - Fast-Paced Customer Support employer: Magnet
At Magnet, we pride ourselves on being an excellent employer, offering a collaborative culture that values care, inclusion, and continuous improvement. As a Facilities Lead in Darlington, you'll enjoy benefits such as flexible holidays, wellbeing support, and fantastic company discounts, all while playing a crucial role in our exciting transformation. With opportunities for personal growth and a commitment to innovation, you'll find meaningful and rewarding employment with us.
