Role: Account Services Co-ordinator
Reports to: National Account Services Manager
Location: Darlington (Flexible depending on experience)
Hours: 40 hours per week
Salary: £29,500 per annum
We're seeking an Account Services Co-ordinator to help keep our client projects running smoothly from start to finish while supporting the day-to-day operations of the business. Working closely with our Account Services Manager and collaborating with colleagues across different teams, you'll play an important role in coordinating projects, keeping communication flowing, and ensuring key milestones are delivered on time.
What’s in it for you?
Fantastic company discounts: Up to 80% off our stylish kitchen ranges and products
Access to Retail Trust
Flexible holidays: Buy up to five extra days with our holiday purchase scheme
Wellbeing support: Access to our virtual GP service and employee assistance platform 24/7
Lifestyle perks: Cycle to work scheme and savings on hundreds of top brands via our benefits app
A collaborative culture built on care, inclusion, and continuous improvement
What you’ll be doing:
Support the Account Services Manager with client accounts and project delivery
Coordinate communication across design, manufacturing, logistics, and installation teams
Prepare client documentation, proposals, and project reports
Monitor project timelines, maintain records, and ensure deadlines are met
Respond to client enquiries professionally and escalate issues when needed
Organise meetings, briefings, and site visits while supporting team collaboration
Track project financial performance, maintain reporting logs, and manage aged debt in line with business guidelines
Contribute to continuous improvement initiatives and support efficient service delivery
Who we’re looking for:
1–3 years’ experience in client services, administration, or coordination.
Strong organisational skills with the ability to manage priorities.
Excellent written and verbal communication skills.
Confident working in fast-paced, deadline-driven environments.
Proficient in Microsoft Office and project management tools.
High attention to detail with a focus on quality.
Positive, proactive attitude with a willingness to learn.
Familiar with business systems such as SAP, SAP CX, FSM, or Fusion.
Why choose Magnet?
At Magnet, we bring over 100 years of heritage, but our focus is firmly on the future.
As the UK’s leading kitchen specialist, our success is driven by the expertise, insight and innovation of our people.
We’re in the middle of an exciting transformation, with a real opportunity to shape how we work, grow and deliver for our customers. We’re always open to fresh thinking and new perspectives, so even if your experience doesn’t perfectly match, we’d still love to hear from you.
We’re committed to building a diverse and inclusive workplace. If you require any reasonable adjustments during the recruitment process, please let us know.
#Magnet #LiDNI
Account Services Co-ordinator employer: Magnet
Magnet is an excellent employer that values organisation and teamwork, offering a supportive work culture where employees can thrive. With hybrid working options in Leeds, competitive salary, and opportunities for professional growth, Magnet fosters an environment that prioritises employee satisfaction and customer experience. Join us to be part of a dynamic team dedicated to making a difference in the installation business!
