Magnet Forensics Inc. is seeking a Technical Support Engineer for a remote role based in the United Kingdom. You will diagnose and resolve complex customer issues across platforms, collaborating with Engineering and Product teams to drive improvements and knowledge sharing.
The ideal candidate has 3+ years in a technical, customer-facing support role, strong communication, and robust troubleshooting skills. Occasional travel may be required for training or customer engagements.
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Senior Technical Support Engineer — Remote Global Impact employer: Magnet Forensics Inc.
Magnet Forensics is an exceptional employer that values collaboration and innovation, offering a supportive hybrid work environment that fosters both personal and professional growth. Employees benefit from comprehensive training opportunities and a culture that prioritises teamwork and customer satisfaction, making it an ideal place for those looking to make a meaningful impact in the tech industry.
