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- Tasks: Support housing services by engaging with customers and collaborating across departments.
- Company: Join Magna, a forward-thinking organisation dedicated to creating great homes.
- Benefits: Enjoy a competitive salary, flexible home-based work, and additional perks.
- Other info: Great opportunity for career growth in a supportive and adaptable environment.
- Why this job: Be part of a dynamic team making a real difference in people's lives.
- Qualifications: Customer service experience is key; transferable skills are welcomed.
The predicted salary is between 26677 - 26677 £ per year.
£26,677 per annum plus additional benefits. 37 hours per week. Location: Home-based with occasional travel to Magna offices in Dorchester DT1 2PJ, therefore we suggest that you reside within 30 miles distance of this location. Permanent role. Closing date for applications: 13.05.26 (Midday).
Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.
At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.
The role involves engaging and collaborating across departments and with customers. Proven experience in customer-facing roles is required, adept at managing challenging conversations and supporting customer needs. Efficient time management is essential, and familiarity with housing management systems or similar software would be advantageous. Formal qualifications are not required. Applicants with transferable skills are encouraged to apply.
For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager at: dani.davies@magna.org.uk or by mobile: 07528 974936. To apply, please follow the link attached to this advert. Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
Operations Support Administrator - Housing Services (Dorset) employer: Magna Housing
Contact Detail:
Magna Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Administrator - Housing Services (Dorset)
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Magna or similar organisations. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching common questions for customer-facing roles. We suggest practising your responses with a friend or in front of a mirror to boost your confidence and ensure you shine during the real deal.
✨Tip Number 3
Show off your skills! During interviews, share specific examples of how you've handled challenging conversations or supported customer needs. This will demonstrate your experience and make you memorable to the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we recommend submitting your application early to avoid missing out on this fantastic opportunity.
We think you need these skills to ace Operations Support Administrator - Housing Services (Dorset)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our vision of creating great homes together!
Showcase Your Customer Skills: Since this role involves engaging with customers, share specific examples of how you've successfully managed challenging conversations in the past. We love hearing about your customer-facing experiences!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Remember, less is often more!
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying as soon as possible since we might close the vacancy early if we receive enough applications. Get your foot in the door with us!
How to prepare for a job interview at Magna Housing
✨Know Your Stuff
Before the interview, make sure you understand what Magna is all about. Familiarise yourself with their vision of creating great homes together and think about how your skills can contribute to that. This will show your genuine interest in the role and the company.
✨Showcase Your Customer Skills
Since the role involves engaging with customers and managing challenging conversations, prepare examples from your past experiences where you've successfully handled customer interactions. Be ready to discuss how you supported customer needs and resolved issues effectively.
✨Time Management Matters
As an Operations Support Administrator, you'll need to juggle multiple tasks. Think of specific instances where you've demonstrated excellent time management skills. Share how you prioritised tasks and met deadlines, as this will highlight your ability to thrive in a fast-paced environment.
✨Get Familiar with Housing Systems
If you have experience with housing management systems or similar software, be sure to mention it during the interview. If not, do a bit of research on common tools used in the industry. Showing that you're proactive about learning can set you apart from other candidates.