Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Schedule maintenance and repairs, ensuring top-notch customer service.
- Company: Join a passionate team focused on excellent customer experiences.
- Benefits: Competitive salary, home-based work, and additional perks.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in customer satisfaction while working flexibly.
- Qualifications: Strong customer service skills and organisational abilities required.
The predicted salary is between 31803 - 31803 £ per year.
£31,803 per annum plus additional benefits. 37 hours per week. Home-based with occasional travel. Permanent role. Closing date for applications: 13.05.26 (Midday).
Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.
The role and what you take care of:
We have a permanent, full-time opportunity to join our Customer Contact and Community Support team as a Maintenance Scheduler. You will be part of a talented team where our people are passionate about delivering an excellent customer experience and are highly motivated to contribute to our success.
Responsibilities:
- Ensure timely, effective, and reliable repairs and maintenance by utilising our scheduling software and systems.
- Respond to and manage all customer contacts promptly, ensuring customers receive the best experience at the right time, first time, while placing our customer experience at the heart of everything you do.
- Issue work orders and invoices, while coordinating with contractors to ensure a smooth and satisfactory experience for both the business and our customers.
What you need to be successful:
- Demonstrated ability to provide exceptional customer service, ensuring accuracy on the first attempt.
- Highly organised, positive, and capable of meeting tight deadlines.
- Proficient in computer literacy, with knowledge of systems and related software.
- Dedicated to exceeding expectations to deliver an outstanding customer experience.
- Skilled in problem‑solving through effective collaboration with customers and colleagues.
- Proven track record of contributing towards team targets and project success.
Applicants with transferable qualities are encouraged to apply.
Maintenance Scheduler in Dorchester employer: Magna Housing
Contact Detail:
Magna Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Scheduler in Dorchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to maintenance scheduling. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you truly understand the importance of an excellent customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Maintenance Scheduler in Dorchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Scheduler role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering excellent customer experiences and how your skills align with our needs. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Organisational Skills: Since this role requires being highly organised, make sure to mention any experiences where you've successfully managed multiple tasks or deadlines. We love seeing how you handle pressure and keep everything running smoothly!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Magna Housing
✨Know Your Stuff
Before the interview, make sure you understand the role of a Maintenance Scheduler inside out. Familiarise yourself with scheduling software and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering an excellent customer experience, be ready to share specific examples from your past where you went above and beyond for a customer. Highlight your problem-solving skills and how you effectively collaborated with others to achieve positive outcomes.
✨Be Organised and Punctual
Demonstrate your organisational skills by arriving on time and being prepared with any necessary documents or notes. You might even want to bring a list of questions to ask about the team and their processes, showing that you’re proactive and engaged.
✨Emphasise Teamwork
This role requires collaboration with contractors and colleagues, so be prepared to discuss your experience working in teams. Share how you've contributed to team targets and project success in the past, and express your enthusiasm for being part of a motivated team.