Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Schedule maintenance and ensure timely repairs while providing top-notch customer service.
- Company: Join Magna Housing, a leader in community support and customer care.
- Benefits: Enjoy a competitive salary, flexible home-based work, and additional perks.
- Other info: Opportunity for growth in a supportive and dynamic team environment.
- Why this job: Make a difference in people's lives by coordinating essential home repairs.
- Qualifications: Exceptional customer service skills and strong organisational abilities required.
The predicted salary is between 31803 - 31803 £ per year.
Magna Housing is seeking a Maintenance Scheduler to join our Customer Contact and Community Support team. This permanent, full-time role is home-based with occasional travel required. The successful candidate will demonstrate exceptional customer service ability, be highly organized, and skilled in problem-solving.
Responsibilities include:
- Ensuring timely repairs using scheduling software
- Managing customer contacts effectively
- Coordinating with contractors for an optimal experience
A competitive salary of £31,803 per annum plus additional benefits is offered.
Home-based Maintenance Scheduler — Customer Experience in Dorchester employer: Magna Housing
Contact Detail:
Magna Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Home-based Maintenance Scheduler — Customer Experience in Dorchester
✨Tip Number 1
Make sure to research Magna Housing and their values before your interview. We want to show that we’re not just a good fit for the role, but also for the company culture. This will help us connect better with the interviewers.
✨Tip Number 2
Practice common interview questions related to customer service and problem-solving. We can even role-play with a friend to get comfortable. The more we prepare, the more confident we’ll feel when it’s our turn to shine!
✨Tip Number 3
Don’t forget to highlight our organisational skills during the interview. We should share specific examples of how we’ve managed schedules or coordinated with others in the past. This will show that we’re ready to handle the responsibilities of the Maintenance Scheduler role.
✨Tip Number 4
After the interview, send a thank-you email to express our appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression. Plus, it shows that we’re genuinely interested in the position!
We think you need these skills to ace Home-based Maintenance Scheduler — Customer Experience in Dorchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your exceptional customer service abilities in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills.
Get Organised: Being highly organised is key for this role. When writing your application, mention any tools or methods you use to stay on top of tasks and manage your time effectively. We love to see a well-structured approach!
Problem-Solving Prowess: We’re looking for someone who can tackle challenges head-on. In your application, include instances where you've successfully solved problems, especially in a customer service context. This will show us you're the right fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Magna Housing
✨Know Your Customer Service Skills
Make sure you can highlight your exceptional customer service abilities. Think of specific examples where you've gone above and beyond for a customer, as this will show your potential employer that you understand the importance of customer satisfaction.
✨Get Familiar with Scheduling Software
Since the role involves using scheduling software, it’s a good idea to brush up on any relevant tools you’ve used in the past. If you can, research the specific software Magna Housing uses and be prepared to discuss how you would use it to ensure timely repairs.
✨Organisational Skills are Key
Being highly organised is crucial for this role. Prepare to discuss your methods for staying organised, whether it’s through digital tools, to-do lists, or time management techniques. Share examples of how your organisational skills have helped you manage multiple tasks effectively.
✨Problem-Solving Scenarios
Think of a few problem-solving scenarios you’ve encountered in previous roles. Be ready to explain how you approached these challenges and what the outcomes were. This will demonstrate your ability to handle issues that may arise in the maintenance scheduling process.