At a Glance
- Tasks: Survey homes and collaborate with a dynamic team to ensure high standards.
- Company: Join Magna, a forward-thinking company dedicated to creating great homes.
- Benefits: Enjoy competitive salary, pension matching, health care, and generous leave.
- Other info: Flexible working, volunteer days, and discounts on shopping and entertainment.
- Why this job: Make a real difference in the community while developing your career.
- Qualifications: Knowledge of survey programmes and excellent customer-facing skills required.
The predicted salary is between 43047 - 43047 £ per year.
£43,047 per annum
37 hours per week
Permanent
Home-based with regular travel
Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.
At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.
What you'll take care of:
- This is a key role in helping Magna deliver its purpose of creating great homes together. You will be an integral part of a multi-disciplinary team, collaborating closely with our wider colleagues to achieve best practices.
- Your duties will involve surveying our homes in connection to future planned and cyclical works and response repairs, to deliver a service in a modern and efficient way to meet our customer’s needs and requirements.
- You will need to carry out inspection and surveys of homes from inception to completion, ensuring they meet the highest standards and achieve optimal levels of customer satisfaction.
- You will be part of a team that completes capital and revenue works programmes, stock condition surveys, EPC and response repairs inspection. These tasks will include gathering information on asbestos, energy performance, legionella and the housing health and safety ratings systems, along with details of the building components.
- You will assist in analysing the data for future investment programmes.
- You will play a key role in consulting and liaising with our customers directly to resolve issues and be an ambassador for Magna.
- Assist in resolving any customer complaints to a satisfactory resolve for all concerned.
What you need to be successful:
- A comprehensive knowledge of the development of survey programmes, enabling you to assist with the interpretation and analysis of property data. This expertise will support the creation of major and cyclical maintenance programmes, ensuring that stock is maintained to meet required regulatory and statutory standards.
- The capacity to engage with all sectors of the business through a 'one team' approach, fostering and sustaining relationships with our customers and colleagues.
- You will have excellent customer facing skills with good technical knowledge.
Magna Benefits:
- Pension matched up to 8%.
- Employee assistance & Health Care Cash Plan.
- Learning and Development.
- Company sick pay.
- Wellbeing Portal and Colleague Voice.
- Mileage and Agile working.
- Paid day a year to volunteer.
- Rental / Stamp Duty Loan and Credit Union.
- Discounts on entertainment, high street shops and grocery shopping.
- Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.
Our full range of benefit details can be viewed on our website under each vacancy.
For an informal discussion about this post, please contact: Matt Jones – Talent People Manager at: matt.jones@magna.org.uk or by mobile: 07484532274.
To apply please visit our website www.magna.org.uk, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert. Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
Application Guidance Notes:
You should only apply for this vacancy if you are legally entitled to work in the UK. The Job Profile lists the requirements for the job you are applying for. When shortlisting for interview, the selection panel will consider only the information contained in your application form and will assess this against the Job Profile. Certain jobs are subject to a Disclosure Barring Service (DBS) check which will be taken up on the offer of employment (please see vacancy advert to know if this relates to the job you are applying for). If the job requires a DBS check, you will be asked to declare all current or previous offences, whether spent or not, if you are shortlisted for an interview.
Asset Surveyor in Dorchester employer: Magna Housing
At Magna, we pride ourselves on being an exceptional employer that fosters a collaborative and dynamic work culture. As a Customer Care Supervisor, you will benefit from a supportive environment that prioritises employee growth and development, alongside a competitive salary and additional perks. With the flexibility of home-based work and occasional office visits in Dorchester, you will be part of a team dedicated to creating great homes together, ensuring that both our customers and colleagues are at the heart of everything we do.
StudySmarter Expert Advice🤫
We think this is how you could land Asset Surveyor in Dorchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Magna. Understand their vision and values, and think about how your skills as an Asset Surveyor can help them create great homes together.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to surveying and customer service. Think about specific examples from your past experiences that showcase your skills and how you’ve resolved issues effectively.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for the role shine through. Talk about why you’re excited about the opportunity to work with a collaborative team at Magna and how you can contribute to their goals.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Asset Surveyor in Dorchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Asset Surveyor role. We want to see how you can contribute to creating great homes together!
Showcase Your Customer Skills:Since this role involves liaising with customers, emphasise your excellent customer-facing skills. Share examples of how you've resolved issues or improved customer satisfaction in the past.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your qualifications and experiences shine without unnecessary fluff.
Apply Early!:Don’t wait until the last minute to submit your application. We recommend applying as soon as possible through our website to ensure you don’t miss out on this fantastic opportunity!
How to prepare for a job interview at Magna Housing
✨Know Your Stuff
Make sure you brush up on your knowledge of survey programmes and property data analysis. Familiarise yourself with the specific standards and regulations that Magna adheres to, as this will show your commitment and understanding of the role.
✨Showcase Your Customer Skills
Since this role involves direct customer interaction, prepare examples of how you've successfully resolved customer complaints or issues in the past. Highlight your excellent communication skills and your ability to engage with diverse stakeholders.
✨Team Player Mindset
Emphasise your collaborative spirit during the interview. Be ready to discuss how you've worked effectively within a team in previous roles, and how you can contribute to a 'one team' approach at Magna.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s vision and future projects. This not only shows your interest in the role but also gives you a chance to assess if Magna is the right fit for you. Don’t hesitate to ask about their approach to customer satisfaction and how they measure success.
