Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support community safety by managing cases of anti-social behaviour and safeguarding.
- Company: Join a passionate team at Magna, dedicated to creating safer communities.
- Benefits: Enjoy competitive pay, matched pension, learning opportunities, and wellness perks.
- Why this job: Make a real difference in your community while developing your career.
- Qualifications: Strong customer care skills and experience in legal interventions preferred.
- Other info: Flexible working with opportunities for professional growth and volunteering.
The predicted salary is between 30000 - 40000 £ per year.
Home-based with regular site attendance across Somerset.
Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship!
Role & Responsibilities
Magna is delighted to offer an exceptional career opportunity to join our Customer and Community Support team as a dedicated Community Safety Officer. In this role, you will support the Magna Safer Communities Lead to ensure that cases involving anti‑social behaviour, domestic abuse and safeguarding processes are thoroughly investigated and managed according to established protocols. You will become part of a professional team that is passionately committed to delivering an exceptional customer experience while contributing to our organisational objectives of delivering great homes together!
- Undertake case management and legal work (including preparing and presenting Injunctions and possession claims; up to and including eviction).
- Attend and contribute to multi‑agency meetings and manage referrals and queries from other agencies.
- Compile relevant information and data for other teams, such as complaints or access requests.
Qualifications & Skills
- Excellent customer care, problem‑solving, record‑keeping and communications skills.
- Experience of using, preparing and instructing on legal and non‑legal interventions and multi‑agency working.
- Demonstrated attention to accuracy and detail, with experience utilising case management systems.
- Hold a valid driving licence, access to a vehicle, and be prepared to travel for work‑related purposes.
- This post is subject to a basic level DBS check (Disclosure and Barring Service). Applicants with transferable qualities are encouraged to apply.
For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Manager.
Benefits
- Company sick pay
- Pension matched up to 8%
- Learning and Development
- Mileage and Agile working
- Paid day a year to volunteer
- Wellbeing Portal and Colleague Voice
- Rental/Stamp Duty Loan and Credit Union
- Employee assistance & Health Care Cash Plan
- Discounts on entertainment, high street shops and grocery shopping
- Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years
Community Safety Officer - Somerset in West Bromwich employer: Magna Housing Ltd
Contact Detail:
Magna Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Officer - Somerset in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the community safety field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to community safety roles. Think about your past experiences and how they relate to the responsibilities of a Community Safety Officer. Practice your answers with a friend or in front of a mirror!
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience with case management, legal work, and multi-agency collaboration. This will give you an edge and demonstrate your commitment to delivering exceptional customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Community Safety Officer - Somerset in West Bromwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Community Safety Officer role. We want to see how you can contribute to our mission of delivering great homes together!
Showcase Your Skills: Don’t forget to emphasise your excellent customer care, problem-solving, and communication skills. These are key for this position, so give us examples of how you've used them in past roles.
Be Detail-Oriented: Attention to detail is crucial in this role, especially when it comes to case management and legal work. Make sure your application is free from typos and clearly structured to reflect your meticulous nature.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Somerset!
How to prepare for a job interview at Magna Housing Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Safety Officer. Familiarise yourself with issues like anti-social behaviour and domestic abuse, as well as the legal processes involved. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Care Skills
Since excellent customer care is crucial for this position, prepare examples from your past experiences where you've successfully resolved issues or provided support. Think about how you can convey your problem-solving abilities and your commitment to delivering an exceptional customer experience.
✨Prepare for Multi-Agency Scenarios
Given the collaborative nature of the role, be ready to discuss your experience with multi-agency working. Prepare specific examples of how you've effectively communicated and collaborated with other teams or agencies in the past, highlighting your ability to manage referrals and queries.
✨Be Ready to Discuss Legal Knowledge
As the role involves legal work, brush up on relevant legal interventions and case management systems. Be prepared to talk about any experience you have with preparing and presenting injunctions or possession claims, as this will show your readiness to handle the legal aspects of the job.