Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Schedule maintenance and repairs, ensuring top-notch customer service.
- Company: Join a passionate team focused on excellent customer experiences.
- Benefits: Competitive salary, pension matching, learning opportunities, and wellbeing support.
- Other info: Enjoy flexible working with opportunities for personal growth.
- Why this job: Make a real difference in customer satisfaction while working from home.
- Qualifications: Strong customer service skills and proficiency in computer systems.
The predicted salary is between 31803 - 31803 £ per year.
£31,803 per annum plus additional benefits. 37 hours per week. Home-based with occasional travel. Permanent role.
Closing date for applications: 13.05.26 (Midday). Please be aware that we are unable to provide Visa Sponsorship against this role. Applicants must already have the legal right to work and reside in the UK without the need for Employer Sponsorship.
The role and what you take care of:
- We have a permanent, full-time opportunity to join our Customer Contact and Community Support team as a Maintenance Scheduler.
- You will be part of a talented team where our people are passionate about delivering an excellent customer experience and are highly motivated to contribute to our success.
- Ensure timely, effective, and reliable repairs and maintenance by utilising our scheduling software and systems.
- Responds to and manages all customer contacts promptly, ensuring customers receive the best experience at the right time, first time, while placing our customer experience at the heart of everything you do.
- Issuing work orders and invoices, while coordinating with contractors to ensure a smooth and satisfactory experience for both the business and our customers.
What you need to be successful:
- Demonstrative ability to provide exceptional customer service, ensuring accuracy on the first attempt.
- Highly organised, positive, and capable of meeting tight deadlines.
- Proficient in computer literacy, with knowledge of systems and related software.
- Dedicated to exceeding expectations to deliver an outstanding customer experience.
- Skilled in problem-solving through effective collaboration with customers and colleagues.
- Proven track record of contributing towards team targets and project success.
- Applicants with transferable qualities are encouraged to apply.
We offer:
- Company sick pay.
- Pension matched up to 8%.
- Learning and Development.
- Mileage and Agile working.
- Paid day a year to volunteer.
- Wellbeing Portal and Colleague Voice.
- Rental / Stamp Duty Loan and Credit Union.
- Employee assistance.
Maintenance Scheduler employer: Magna Housing Ltd
Contact Detail:
Magna Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Scheduler
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your customer service skills and how you can contribute to the team’s success.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest. Sometimes, creating your own opportunity is the best way to land that dream role.
✨Tip Number 4
Stay organised! Keep track of the jobs you apply for and follow up if you haven’t heard back. A little persistence can go a long way in showing your enthusiasm for the role.
We think you need these skills to ace Maintenance Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Scheduler role. Highlight your customer service skills and any experience with scheduling software. We want to see how you can contribute to our team's success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering excellent customer experiences and how your skills align with what we’re looking for. Keep it engaging and personal!
Showcase Your Organisational Skills: Since this role requires being highly organised, give examples in your application of how you've successfully managed tight deadlines or coordinated multiple tasks. We love seeing real-life examples that demonstrate your abilities!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Magna Housing Ltd
✨Know Your Stuff
Before the interview, make sure you understand the role of a Maintenance Scheduler inside out. Familiarise yourself with scheduling software and customer service principles. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering an excellent customer experience, prepare examples from your past where you've gone above and beyond for customers. Think about specific situations where you resolved issues effectively or improved a process to enhance customer satisfaction.
✨Be Organised and Punctual
Demonstrate your organisational skills right from the start. Arrive on time for the interview and bring any necessary documents neatly organised. This reflects your ability to manage time and tasks efficiently, which is crucial for a Maintenance Scheduler.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values. You might ask about team dynamics or how success is measured in the role.