Housing Officer

Join to apply for the Housing Officer role at Magna Housing Ltd Job Details Hours: 37 hours (Mon-Fri) Location: Agile working with frequent patch visits across regions Type: Permanent Closing date: 6th June 2025 (Midday) Patch Location Dorset – travel to other areas may be required About Magna Housing Ltd Our vision is to create great homes together. We seek creative, aspirational, and talented individuals to join our fast-paced and collaborative environment. The Role & Responsibilities We are looking for a dedicated housing professional to join our Customer Experience and Home Services team, providing high-quality services and excellent customer care. This role involves managing a geographical area in Dorset, delivering customer-focused housing management services. Key Duties Manage a specific area, delivering comprehensive housing management services Residency within 1 hour of Dorchester is recommended Candidate Requirements Proven experience in housing management (minimum 1 year), with skills in problem solving and negotiation Experience with complex cases such as property condition, hoarding, estate management, nuisance, and mutual exchanges Robust, empathetic approach; motivated and committed to high-quality service Full driving license and access to a vehicle for travel Additional Information This role is subject to a basic DBS check. We encourage applicants with transferable skills to apply. Benefits Company sick pay Pension (up to 8%) Learning & Development opportunities Mileage allowance and agile working Volunteer day Wellbeing resources Financial support options Employee assistance and health plans Discounts and competitive leave entitlements Application Process For an informal discussion, contact Dani Davies at dani.davies@magna.org.uk or 07528 974936. To apply, visit our website at www.magna.org.uk and follow the application instructions. Early applications are encouraged as the vacancy may close early. #J-18808-Ljbffr