Magna Housing Ltd is seeking a Complaints Advisor for a home-based role with occasional travel to Magna offices. You will guide customers through the formal complaints process, ensuring concerns are understood, investigated, and resolved according to our policy.
You will collaborate with colleagues to gather information and provide updates. You will identify opportunities for service improvement using complaint insights to strengthen trust with customers and communities Magna serves.
#J-18808-LjbffrRemote Complaints Advisor – Elevate Customer Experience in Dorchester employer: Magna Housing Ltd
Magna Housing Ltd is an exceptional employer that prioritises the safety and well-being of its customers while fostering a supportive work environment for its employees. With a strong emphasis on professional development, team collaboration, and a competitive salary package, this home-based role allows for flexibility and the chance to make a meaningful impact across various sites in Dorchester. Join us to be part of a forward-thinking organisation that values your expertise and encourages growth.
