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- Tasks: Manage housing services and ensure excellent customer experiences in Dorset.
- Company: A regional housing association committed to quality service.
- Benefits: Competitive pay, pension matching, sick pay, and growth opportunities.
- Why this job: Make a difference in people's lives while developing your career.
- Qualifications: One year of housing management experience and strong customer service skills.
- Other info: Enjoy a dynamic role with opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
A regional housing association in Dorchester is seeking a dedicated Housing Officer for its Customer Experience team. This permanent role involves managing a specific area in Dorset while delivering high-quality housing services.
Candidates should have at least one year of experience in housing management, excellent customer service skills, and be motivated to travel independently.
The position offers competitive benefits including company sick pay, pension matching, and professional development opportunities.
Housing Officer - Customer Experience & Home Services in Dorchester employer: Magna Housing Ltd
Contact Detail:
Magna Housing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Customer Experience & Home Services in Dorchester
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at the regional housing association. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by researching common questions for Housing Officers. Think about your past experiences in housing management and how they relate to customer service. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Show off your passion for customer experience! During interviews, share specific examples of how you’ve gone above and beyond for customers in previous roles. This will demonstrate that you’re not just qualified, but genuinely care about the people you serve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Housing Officer - Customer Experience & Home Services in Dorchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Housing Officer role and how you can contribute to our Customer Experience team. Keep it engaging and personal.
Show Off Your Travel Independence: Since the role involves travelling independently around Dorset, mention any relevant experiences that demonstrate your ability to manage your time and travel effectively. We love candidates who are proactive!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Magna Housing Ltd
✨Know Your Housing Management Basics
Make sure you brush up on your housing management knowledge. Understand the key principles and practices that govern the sector, especially those relevant to the specific area in Dorset. This will show your potential employer that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you resolved issues or improved a customer's experience. This is crucial for a Housing Officer, so be ready to discuss these experiences in detail.
✨Demonstrate Your Independent Travel Capability
Since the role requires independent travel, be prepared to discuss your experience with this. Share examples of how you've managed your time and logistics effectively in past jobs. This will reassure the interviewers that you can handle the travel demands of the position.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the challenges they face in the region, or opportunities for professional development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
