Community Safety Officer

Home-based with regular site attendance across Dorset. The closing date for applications – 8th July 2025 (Midday). Community Safety Officer £36,500 per annum plus Benefits. 37 hours flexible (Mon-Fri) Permanent Role.

At Magna our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast-paced, adaptable, and highly collaborative environment.

The Role & What You Take Care Of

We have an exciting permanent, full-time opportunity to join our Customer & Community Support Team. You will be supporting the Magna Safer Communities Lead to ensure that anti-social behaviour, domestic abuse and safeguarding processes are investigated and managed appropriately. Be part of a talented team where our people are passionate about delivering an excellent customer experience and are highly motivated to contribute to our success!

• Undertake case management and legal work (including preparing and presenting Injunctions and possession claims; up to and including eviction).
• Attend and contribute to multi-agency meetings and manage referrals and queries from other agencies.
• Compile information for other teams for example complaints or access requests.

What You Need To Be Successful

• Excellent customer care, problem solving, record keeping and communications skills.
• Experience of using, preparing and instructing on legal and non-legal interventions and multi-agency working.
• A keen eye for accuracy and detail and experience of using case management systems.
• Full clean driving licence and willingness to travel for work.

This post is subject to a basic level DBS check. (Disclosure and Barring Service) Applicants with transferable qualities are encouraged to apply.

Magna Benefits

We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.

• Pension matched up to 8%.
• Employee assistance & Health Care Cash Plan.
• Learning and Development.
• Company sick pay.
• Wellbeing Portal and Colleague Voice.
• Mileage and Agile working.
• Paid day a year to volunteer.
• Rental / Stamp Duty Loan and Credit Union.
• Discounts on entertainment, high street shops and grocery shopping.
• Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.

For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Lead at: dani.davies@magna.org.uk or by mobile: 07528 974936. To apply please visit our website www.magna.org.uk, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert.

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

About Us

We’re Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year.

Our vision of “Creating Great Homes Together” is fundamental to the work we do and we have ambitious plans to be “beyond the best” over the next ten years. Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey – one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory.

Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won’t achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.

Our successes come through an appreciation of difference – different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers.

For further information about Magna, please visit our website.