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- Tasks: Support older individuals in sheltered housing, ensuring their wellbeing and community engagement.
- Company: Join Magna, a forward-thinking organisation dedicated to creating great homes and communities.
- Benefits: Enjoy flexible working, competitive pay, and perks like discounts and a wellness portal.
- Why this job: Make a real difference in people's lives while working in a collaborative and supportive environment.
- Qualifications: Strong communication skills and experience in supported housing are essential; driving licence required.
- Other info: This role involves regular travel across Dorset; apply early as the vacancy may close soon.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
- Home based with regular travel across Dorset.
- Role Type: Permanent
- The closing date for applications: 11.07.25 (Midday)
At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment.
The role:
As a dedicated Sheltered Housing Advisor, you will play an essential role in managing sheltered housing schemes tailored for older individuals or those requiring support. You will ensure their wellbeing is at the heart of everything you do, making a positive impact on their lives. This role involves providing personalised attention and assistance, ensuring that each resident feels valued, supported, and secure in their living environment. You will work closely with other professional and external agencies to create a holistic support network, fostering a community where residents can thrive.
What you take care of:
- You will undertake weekly and monthly contact with all sheltered customersacross your allocated schemes.
- You will assist the lettings team in the viewings of new potential residents.
- You will liaise with both internal and external services, providing signposting /referral services where necessary.
- You will be responsible for managing all aspects of scheme management, compliance, and associated paperwork.
- A full Role Profile is attached to this advert.
What you need to be successful:
- Excellent communication skills are required, alongside experience of working in supported housing or a similar environment.
- Knowledge of Safeguarding, Equality, Diversityand Customer Confidentiality.
- You will be Customer focused with a desire to exceed customer expectations and deliver high levels of Service at all times, whilst adhering to regulations and Magna Values.
- You will be highly competent in maintaining accurate records with an excellent level of ICT skills.
- You must be able to travel independently to and from Magna sites on a regular basis – Access to a vehicle and a full driving licence is essential.
Applicants with transferable qualities are encouraged to apply
This post is subject to an enhanced level Disclosure and Barring Service (DBS)
We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers.
We offer:
- Company sick pay.
- Pension matched up to 8%.
- Learning and Development.
- Mileage and Agile working.
- Paid day a year to volunteer.
- Wellbeing Portal and Colleague Voice.
- Rental / Stamp Duty Loan and Credit Union.
- Employee assistance & Health Care Cash Plan.
- Discounts on entertainment, high street shops and grocery shopping.
- Competitive annual leave entitlement, which increases progressively with the duration of your service over the first five years.
Our full range of benefit details can be viewed on our website under each vacancy.
For an informal discussion about this post, please contact: Dani Davies – Talent Acquisition Lead at:or by mobile: 07528 974936
To apply please visit our website www.magna.org.uk, select Careers Tab / Current Vacancies / Role, or follow the link attached to this advert.
Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.
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Sheltered Housing Advisor employer: Magna Housing Limited
Contact Detail:
Magna Housing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing Advisor
✨Tip Number 1
Familiarise yourself with the specific needs of older individuals and those requiring support. Understanding their unique challenges will help you demonstrate your commitment to their wellbeing during any discussions or interviews.
✨Tip Number 2
Network with professionals in the supported housing sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Research Magna's values and mission thoroughly. Being able to articulate how your personal values align with theirs will show that you're not just looking for a job, but are genuinely interested in contributing to their vision.
✨Tip Number 4
Prepare to discuss your experience with compliance and record-keeping. Since these are crucial aspects of the role, having specific examples ready will demonstrate your competence and readiness for the position.
We think you need these skills to ace Sheltered Housing Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Sheltered Housing Advisor. Highlight key skills such as communication, customer focus, and experience in supported housing.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise your background in supported housing, safeguarding knowledge, and any customer service achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting older individuals and your commitment to their wellbeing. Use specific examples from your past experiences to demonstrate how you meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Magna Housing Limited
✨Showcase Your Communication Skills
As a Sheltered Housing Advisor, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively with residents and external agencies during the interview. Use examples from your past experiences to highlight how you've successfully engaged with diverse groups.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties outlined in the job description. Be ready to discuss how you would manage sheltered housing schemes and ensure residents' wellbeing. This shows that you are not only interested but also knowledgeable about what the role entails.
✨Emphasise Customer Focus
The role requires a strong customer focus. Prepare to share instances where you have gone above and beyond to meet customer needs. Highlight your commitment to delivering high levels of service and how you plan to exceed expectations in this role.
✨Demonstrate Your ICT Competence
Since maintaining accurate records is crucial, be ready to discuss your ICT skills. Mention any relevant software or systems you have used in previous roles. This will reassure the interviewers that you can handle the administrative aspects of the job efficiently.
