Magna Housing Group is seeking a Complaints Advisor to guide customers through the formal complaints process, ensuring concerns are understood, investigated and resolved in line with our policy. The role is home-based with occasional travel to Magna offices and requires working within a 37-hour week.
Salary is £29,988 per annum with benefits; closing date 27 October 2026. Applicants must have legal right to work in the UK with no sponsorship.
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Complaints Advisor - Customer Experience Champion (Remote) in Dorchester employer: Magna Housing Group
At Magna, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that empowers our employees to thrive. With a focus on personal and professional growth, we provide comprehensive training and development opportunities, ensuring that our Customer Care Advisors are well-equipped to deliver outstanding service. Working from home with occasional visits to our Dorchester office allows for flexibility while being part of a team dedicated to creating great homes together.
