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- Tasks: Lead a fun and dynamic pub team, creating memorable experiences for guests.
- Company: Join Marston’s, voted Best Pub Employer 2024!
- Benefits: Enjoy 30% off at all venues, flexible hours, and a £4.50 meal deal.
- Why this job: Be part of a lively atmosphere and grow your career with us.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
- Other info: Access to well-being support and exciting apprenticeship programmes.
The predicted salary is between 24000 - 36000 £ per year.
We’re on the lookout for a Supervisor to join our team!
Right at the heart of the pub – creating moments of joy.You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role
- Work with wider pub management team to ensure the business runs efficiently and profitably
- Opening and closing, stocking, and cashing up
- Be a role model for customer service
- Ability to think on the spot and use your initiative
- Accountablefor the smooth running of shifts and for managing all aspects of the pub when the wider management team is away
What comes next is up to you:If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:You\’ll be joining an award-winning local pub company that puts people first, lives by people-led values, and offers real opportunities to advance your career – with genuine benefits that include:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
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Supervisor employer: Magna Carta (91624)
Contact Detail:
Magna Carta (91624) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in. Chat with staff and customers to understand what makes them tick. This will help you connect during interviews and show that you’re genuinely interested.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or social media. Ask them about their experiences and any tips they might have for landing a Supervisor role. Personal connections can make all the difference!
✨Tip Number 3
Prepare for the interview by practising common questions. Think about your past experiences and how they relate to the role. Show off your leadership skills and ability to motivate others – that’s what they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make some magic happen together!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience: Make sure to mention any previous experience in a Supervisor or Team Leader role. We love seeing how you've led teams and created memorable moments in busy environments, so share those stories with us!
Be Specific About Your Skills: Talk about your skills in customer service and how you’ve used your initiative in past roles. We’re looking for someone who can think on their feet, so give us examples of how you’ve handled challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Magna Carta (91624)
✨Show Your Leadership Skills
As a Supervisor, you'll need to lead and motivate your team. During the interview, share specific examples of how you've successfully managed a team in the past. Highlight moments where you inspired others or resolved conflicts, as this will demonstrate your natural talent for leadership.
✨Emphasise Customer Service Experience
Customer service is key in this role. Be ready to discuss your previous experiences in delivering exceptional service. Think of a time when you went above and beyond for a guest and how that made a difference. This will show that you understand the importance of creating joyful moments for customers.
✨Prepare for Fast-Paced Scenarios
Given the busy and varied environment, be prepared to answer situational questions. Practice thinking on your feet by considering how you would handle unexpected challenges during a shift. This will showcase your initiative and ability to keep things running smoothly under pressure.
✨Be Yourself and Have Fun
The pub atmosphere is lively and fun, so let your personality shine through! Don’t be afraid to show your enthusiasm for the role and the company. Remember, they value authenticity, so being yourself will help you connect with the interviewers and demonstrate that you’d fit right in with the team.
