Senior Sales Assistant - Edinburgh (40 Hours)

We're on the lookout for a Senior Sales Assistant who will be working with Steven and the Team in our Edinburgh store. This contract is 40 hours per week (overtime also available). Candidates must be flexible to work on Saturdays and at least one weekday, including bank holidays.

Our ideal candidate will have previous key holder experience, and will be available for store opening and closing shifts.

What You Will Be Doing

As a Senior Sales Assistant at CT, you will work with the store management team to ensure that the store, people and operation trades safely and legally, as well as assuming responsibilities of opening and closing the store. Customer service is really important to us so you'll be given expert product knowledge to ensure you are up to date with the latest store ranges and promotions, as well as taking ownership with customer and wedding appointments. You'll support the Store Supervisor with inducting, training and coaching Sales Assistants as well as maximising every sales opportunity to ensure sales targets and KPIs are achieved and exceeded to be one of the top sellers in store. Not only this but you'll be expected to deliver high visual merchandising standards; ensuring the store housekeeping standards are continually achieved and adhering to company VM, Health & Safety guidelines and security processes. Of course, there's also parts to the role that include processing deliveries, transfers and merchandise quickly, accurately and efficiently.

What We Are Looking For

How we do our work is important to us at CT and anyone who joins us will feel aligned with our 3 BE's: "BE the BOSS", "BE the CUSTOMER" and "BE the BEST". As a creative and entrepreneurial business, we believe that being together helps create a collaborative environment and is key to our success. Our Tyrwhitteers are the drivers of change, so we're looking for hard working people with a pro‑active approach to their work.

• Retail experience (apparel or customer‑facing preferred)
• Some key‑holder experience
• Strong customer service and selling skills
• Leads by example on service, selling, and shop floor standards
• Enthusiastic, driven, and self‑motivated
• Strong interpersonal and communication skills
• Proactive in owning personal development
• Team player with initiative and a positive attitude

What you can expect from us:

• Excellent bonus scheme - bonuses are paid quarterly when your store hits target.
• Uniform - retail colleagues are entitled to a uniform allowance which is refreshed every 6 months.
• Cycle to work scheme, relocation packages to support career development and season ticket loans to those based in London stores.
• Each store has a fun fund to ensure parties, treats, social activities and team building events happen regularly.
• The Tyrwhitt Academy will take care of your professional development.
• Training supports you with product knowledge, customer service and other training needs.
• Apprenticeship level qualifications open to store colleagues that you can work through whilst still earning your full wage.

Who we are

Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt. Our purpose is to "make it easy for men to dress well". We take care of a chap's entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it. Tyrwhitteers are a diverse, passionate and entrepreneurial bunch. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs.