- Hybrid working
- Career progression paths
Build a career as a eCommerce Project Manager - Hybrid Working - Salary DOEDo you enjoy problem solving and working with technology and clients in a fast-paced collaborative environment? Then read on!Powered by Retail Success, magic42 has gone from strength to strength and established itself as one of Birmingham's leading eCommerce development agencies. Don't take our word for it, check out our customer and GlassDoor reviews!
It's an exciting time for us as a business and we're growing the team, with two new eCommerce Project Manager roles up for grabs.
We're a trustworthy, collaborative team of eCommerce experts, open to new ideas and always professional, whether that's with each other or with our clients. If that sounds like the kind of place you want to build a career, we'd love to hear from you.
About the role:
The eCommerce Project Manager role is varied and diverse, so we are keeping an open mind in terms of backgrounds and level of experience. If you are a keen problem solver, can communicate complex ideas to others and have experience and/or interest in tech and eCommerce, this role might be for you.
We've been early adopters of AI technology as a business, and we need that same mindset in you. This isn't a nice-to-have, we're looking for genuine AI users with real fluency across AI tools, people who think AI as a natural part of how they work, not just someone who's dabbled.
No two days will be the same. You'll work with clients, developers, designers and other project managers to deliver exciting eCommerce projects.
There will be a high degree of autonomy in this role, so self-organisation, accuracy, attention to detail and personal admin skills are a must.
What you'll do:
- Develop and manage relationships with new and existing clients, managing a portfolio of B2C/B2B eCommerce accounts and growing them by delivering real value
- Support the delivery of end-to-end web and software projects, from requirements gathering through to launch, coordinating designers, developers, clients and finance along the way
- Translate client requirements into clear functional specifications using tools like Git and Asana, test delivered work against them, and troubleshoot when things don't go to plan
- Configure and set up eCommerce platforms, themes and third party apps and extensions, and integrate with providers such as payment gateways, ERPs and logistics systems
- Get hands on and work on platform migrations, integration data mapping etc
- Continuously identify eCommerce growth opportunities for clients, building these into a backlog of work and a development roadmap
- Support the sales process, from scoping and quotations through to proof of concepts and pitching additional work
- Support magic42's own website and marketing
- Support fellow Project Managers with writing up requirements and replicating issues
- Proactively flag any suboptimal internal processes and suggest improvements
- Provide regular business reporting and insights to your Senior Client Operations Manager and clients
- Use AI tools day to day to work smarter, from speeding up research and requirements writing to solving problems faster
Requirements
About YOU and your background:
- You might be an Account Manager at an agency with brilliant organisational skills looking to get more hands‑on and have technical interest and/or experience
- Maybe you've built and project managed websites, understand users, their intentions and how to drive conversions, and want to dive deeper into how it all works
- Perhaps you work in eCommerce at a retailer, but have worked with stakeholders, agencies and developers to deliver changes and projects
- Perhaps you've done some development or technical support, but enjoy the business facing side more
Our culture revolves around our people and we are committed to the continuous development of our team members. We achieve this through offering support with official qualifications, in‑house training, and IT and eCommerce workshops. We also provide dedicated learning time within the working week, together with bespoke personal development and learning plans, to name just a few.
Essential
Skills and Experience
- Excellent communication skills, verbal, written and face to face, plus the ability to communicate technical problems to non-technical people
- Excellent organisational and problem‑solving skills
- Great attention to detail and process driven
- Ability to work under pressure and meet tight deadlines
- Ability to prioritise own workload and client priorities as required
- Self‑motivation and commercial acumen
- Genuine AI fluency, hands‑on experience with AI tools and platforms, and an AI-forward mindset, we've been early adopters of AI technology and expect the same appetite from our team
- UK based only with valid right to work
Desirable
- Experience working with and on eCommerce web projects (Magento/Adobe Commerce/Shopify/BigCommerce/WooCommerce highly advantageous)
- Knowledge of CMS, CRM, Web Apps
- Problem solving through the application of technology
- Digital account, project or ecommerce management experience
- Hands‑on experience in building websites
- Advertising, marketing and sales experience
- Agency development experience
- An understanding of paid marketing and Google Analytics
- Competent with Excel, including data tables, pivot tables, formulas
We work in a hybrid way, with regular team meetups every week. These include team collaboration days, work hacks and social outings. Working together and spending time with each other is important to all of us.
Benefits
Benefits:
- Hybrid working
- Access to premium AI tools like Claude, plus a dedicated AI innovation budget to experiment with new technology
- 33 days holiday (25 days annual leave plus 8 bank holidays), with the option to buy up to 5 more days, and extra leave for length of service
- Dedicated learning time and R&D projects builds, 10% of your working week
- Personal and professional development, including funded qualifications, certifications and access to online courses
- Career progression paths
- Life insurance and pension (up to 6%)
- Yearly hackathons and fortnightly workshops
- Regular team outings and social meet ups
- Access to wellness applications
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Contact Details:
magic42 - eCommerce Development Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Project Manager - Hybrid Working - Salary DOE in Birmingham
✨Get to Know Your E-commerce Community
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✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to magic42 - eCommerce Development Agency for the eCommerce Project Manager - Hybrid Working - Salary DOE, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at magic42 - eCommerce Development Agency as a eCommerce Project Manager - Hybrid Working - Salary DOE, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out magic42 - eCommerce Development Agency’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Project Manager - Hybrid Working - Salary DOE.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at magic42 - eCommerce Development Agency, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with magic42 - eCommerce Development Agency's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at magic42 - eCommerce Development Agency. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at magic42 - eCommerce Development Agency
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that magic42 - eCommerce Development Agency uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at magic42 - eCommerce Development Agency. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
