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For Companies At a Glance
- Tasks: Lead a top hotel in Glasgow, ensuring smooth operations and happy guests.
- Company: Join a well-regarded hotel known for its exceptional service and team spirit.
- Benefits: Enjoy a competitive salary based on experience and opportunities for growth.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Previous hotel management experience and strong people skills are essential.
- Other info: Be part of a dynamic team that values professionalism and high standards.
The predicted salary is between 28800 - 42000 £ per year.
Location: Glasgow Area
Salary: Dependent on experience
Job Type: Full-time
About the Role:
We are looking for an experienced Hotel Manager to take charge of a well-regarded hotel in Glasgow. This role involves overseeing all aspects of hotel operations to ensure smooth running, exceptional guest satisfaction, and efficient team performance.
Key Responsibilities:
- Oversee the day-to-day functioning of reception, housekeeping, and maintenance departments.
- Provide leadership and direction to the team, ensuring high levels of service and professionalism.
- Proactively address and resolve guest feedback to enhance their stay experience.
- Manage financial performance, including monitoring costs and meeting revenue goals.
- Develop and implement operational procedures to improve efficiency.
- Ensure all legal and health and safety requirements are met.
- Recruit, train, and schedule staff to meet operational needs.
What We’re Looking For:
- Previous experience in a hotel leadership role, such as Hotel Manager or Operations Manager.
- Strong people management skills, with a focus on motivating and developing a team.
- Excellent customer service and conflict resolution skills.
- Sound understanding of budgeting, cost control, and operational efficiency.
- Attention to detail and the ability to maintain high standards consistently.
Disclosure:
Ryan Lamb Recruitment operates as an employment agency for permanent roles and an employment business for temporary roles.
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Hotel Manager employer: Magic Mondayz
Contact Detail:
Magic Mondayz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Manager
✨Tip Number 1
Familiarize yourself with the specific hotel industry standards and practices in Glasgow. Understanding local market trends and guest expectations can give you an edge during interviews.
✨Tip Number 2
Network with other hotel professionals in the Glasgow area. Attend local hospitality events or join online forums to connect with industry peers who might provide insights or referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, especially how you've handled guest feedback and improved team performance. Real-life examples will showcase your leadership skills effectively.
✨Tip Number 4
Research the hotel you're applying to. Knowing their values, mission, and recent developments can help you tailor your conversation and demonstrate your genuine interest in the role.
We think you need these skills to ace Hotel Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in hotel management roles. Focus on specific achievements that demonstrate your leadership skills and ability to enhance guest satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention how your experience aligns with the responsibilities listed in the job description, particularly in managing operations and team performance.
Highlight Relevant Skills: Emphasize your people management skills, customer service expertise, and financial acumen. Use examples from your past roles to illustrate how you have successfully managed teams and improved operational efficiency.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and professional.
How to prepare for a job interview at Magic Mondayz
✨Showcase Your Leadership Skills
As a Hotel Manager, your ability to lead and motivate a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your leadership style and any challenges you overcame.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in the hospitality industry. Prepare to discuss situations where you resolved guest complaints or enhanced their experience, showcasing your conflict resolution skills and commitment to guest satisfaction.
✨Understand Financial Management
Since managing financial performance is part of the role, brush up on your budgeting and cost control knowledge. Be ready to discuss how you've previously monitored costs and met revenue goals in your past positions.
✨Highlight Operational Efficiency Improvements
The role requires developing and implementing operational procedures. Think of examples where you've improved efficiency in hotel operations, and be ready to explain the impact of those changes on overall performance.
