Benefits Advisor in Swansea

Benefits Advisor in Swansea

Swansea Part-Time 17853 - 21346 £ / year (est.) No home office possible
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Maggie's Centres

At a Glance

  • Tasks: Help people access benefits and financial support while building meaningful relationships.
  • Company: Join a compassionate organisation dedicated to providing cancer support.
  • Benefits: Competitive salary, generous leave, professional development, and a supportive work environment.
  • Why this job: Make a real difference in people's lives while gaining valuable experience.
  • Qualifications: Degree or equivalent experience in welfare benefits and excellent communication skills.
  • Other info: Enjoy a friendly atmosphere with tailored learning opportunities and wellness support.

The predicted salary is between 17853 - 21346 £ per year.

Application Deadline: 16 March 2026

Department: Programme

Location: Swansea Centre

Compensation: £17,853 - £21,346 / year

Description: As Benefits Advisor, you will advise and assist people to access available benefits and other sources of financial help. This support may be provided on a 'drop in' basis and through a programme of booked appointments. You will be responsible for liaising with other statutory and voluntary bodies as required. You will also have responsibility for creating the conditions for maintaining ongoing relationships with people accessing the centre, and in collaboration with colleagues for enabling people to access all aspects of Maggie's programme to ensure ongoing and effective cancer support. This post is offered as 0.6FTE and the salary listed is for 22.5 hours per week.

Key responsibilities:

  • Provide comprehensive advice on benefits using a variety of different mechanisms.
  • Assist in the completion of benefits claims, maximising an individual's income.
  • Promote and develop benefits advice as a component of Maggie's programme including participation in teaching and training programmes.
  • Recording and maintaining up to date records and reporting of activity data in relation to own activity as required by Maggie's policies and procedures.
  • Maintain up to date knowledge of relevant external agencies, signposting where appropriate and being able to develop beneficial working relationships.
  • Responsible for recording data in relation to their own work in accordance with Maggie's policies and procedures, and will contribute to Maggie's programme of annual audit, centre review and triennial review.
  • Follow up claims for disability benefits and any further benefits triggered by an award.
  • Negotiate with statutory bodies, ensuring that people are supported through this process.
  • Ensure that centre visitors feel welcome and valued as individuals, and that they feel their concerns have been heard and understood; creating the conditions for ongoing relationships with other members of the team facilitating exploration of what Maggie's programme may have to offer.
  • Contribute to raising awareness of and enabling access to Maggie's Centres.
  • Contribute to centre specific or other specific audits as required.
  • Support Maggie's Centre Head in ensuring that Maggie's environment is maintained as a welcoming atmosphere.
  • Participate in staff support sessions, meetings with the Centre Head and supervision meetings, and staff training as required.
  • Maintenance of statistical information and accurate case records.
  • Administration and follow up to benefits advice and the submission of claims.
  • Assist Maggie's Centre Head with centre administration as required.
  • Occasional overnight stays and some travel will be required along with some evening and unsociable hours working.

Skills, knowledge and expertise:

  • Degree educated in a relevant field or equivalent experience.
  • At least 2 year's experience in providing welfare benefits and money advice.
  • The ability to think about and understand health related concerns within the wider context of an individual's life experience, family and social context.
  • A warm, empathetic manner with excellent communication and listening skills.
  • Able to write clear and concise reports.

Job benefits:

  • You'll spend time at one of our incredible centres to experience our programme of support and see first-hand the difference we can make.
  • A structured orientation week will cover everything you need to get settled in your new role.
  • Holiday entitlement that helps you create a manageable work life balance.
  • Generous sick leave cover.
  • A supportive and friendly working environment.
  • Tailored learning and development opportunities.
  • Kitchen facilities with free tea, coffee and fruit bowl.
  • Workplace pension and free financial advice from an independent financial advisor to help you plan for your future.
  • Option to keep a pre-existing NHS pension if eligible.
  • Travel and cycle loans.
  • Eye test expenses and money towards glasses.
  • Enhanced maternity pay.
  • Our buddy system links you with a colleague to give you extra support in your first few months.
  • Facilitated stress management courses and access to our clinical psychologists for support.

Benefits Advisor in Swansea employer: Maggie's Centres

Maggie's Centres is an exceptional employer, offering a supportive and friendly work environment in Swansea where you can make a meaningful impact on the lives of individuals facing cancer. With tailored learning and development opportunities, generous holiday entitlement, and a strong emphasis on employee well-being, you will thrive both personally and professionally while contributing to a vital programme of support. Our unique buddy system and access to clinical psychologists ensure that you feel valued and supported throughout your journey with us.
Maggie's Centres

Contact Detail:

Maggie's Centres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Benefits Advisor in Swansea

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Maggie's. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by practising common questions related to benefits advice. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how it relates to the role.

✨Tip Number 3

Show your passion for helping others! During interviews, share stories that highlight your empathy and problem-solving skills. This will resonate well with the values of Maggie's and show you’re a great fit.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates there.

We think you need these skills to ace Benefits Advisor in Swansea

Benefits Advice
Welfare Benefits Knowledge
Financial Assistance Guidance
Communication Skills
Empathy
Listening Skills
Report Writing
Data Recording
Relationship Building
Negotiation Skills
Knowledge of External Agencies
Administrative Skills
Team Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Benefits Advisor role. We want to see how you can bring your unique flair to our team!

Showcase Your Empathy: As a Benefits Advisor, a warm and empathetic approach is key. Use your written application to demonstrate your understanding of the challenges faced by individuals seeking support. Let us feel your compassion through your words!

Be Clear and Concise: When writing your application, clarity is crucial. We appreciate straightforward language that gets to the point. Avoid jargon and keep it simple so we can easily see your qualifications and enthusiasm for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Benefits Advisor position. We can’t wait to hear from you!

How to prepare for a job interview at Maggie's Centres

✨Know Your Benefits Inside Out

As a Benefits Advisor, you'll need to be well-versed in various benefits and financial help available. Brush up on the latest policies and procedures related to welfare benefits, so you can confidently discuss them during your interview.

✨Showcase Your Empathy

This role requires a warm and empathetic approach. Prepare examples from your past experiences where you've successfully supported individuals in distressing situations. Highlight your communication skills and how you made people feel valued.

✨Demonstrate Your Team Spirit

Collaboration is key in this role. Be ready to talk about times when you've worked effectively with colleagues or external agencies. Emphasise your ability to build relationships and contribute to a supportive environment.

✨Prepare for Practical Scenarios

Expect to face situational questions that assess your problem-solving skills. Think of scenarios where you've had to assist someone with a benefits claim or navigate complex situations. Practising these responses will help you shine in the interview.

Benefits Advisor in Swansea
Maggie's Centres
Location: Swansea
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