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For Companies At a Glance
- Tasks: Support deployment and optimisation of Magentus products while delivering engaging training sessions.
- Company: Join a forward-thinking company dedicated to improving healthcare technology.
- Benefits: Competitive salary, performance bonuses, hybrid working, and generous annual leave.
- Why this job: Make a real difference in healthcare by empowering users with innovative tech solutions.
- Qualifications: Degree in relevant field and strong IT skills; experience in healthcare is a plus.
- Other info: Dynamic role with opportunities for travel and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
The Application Specialist / Trainer plays a key role in ensuring successful deployment, optimisation, and adoption of Magentus products across customer sites. This role is primarily focused on application expertise, workflow consultation, customer support during deployments, and continuous improvement, while also delivering concise training to support product adoption.
You will work closely with Project, Product, Development, Sales, and Support teams to ensure customers gain maximum value from Magentus solutions. Your responsibilities span the full deployment lifecycle, from configuration and testing through to go-live and post-implementation support.
What You’ll Be Doing
- Collaborate with Project Teams to support the deployment of CRIS for new and existing customers, including workflow mapping, configuration, system validation, and user acceptance testing.
- Translate clinical and operational workflows into effective system setups that improve departmental productivity.
- Review software releases, interpret technical updates, and help translate them into practical customer guidance and documentation.
- Contribute to continuous service improvement by identifying enhancements, feeding back to Product teams, and supporting development of improved solutions.
- Build and maintain strong internal and customer relationships, ensuring clear communication and effective management of expectations during deployments.
- Deliver product training in a streamlined set of formats: Train‑the‑Trainer, end‑user training, or internal knowledge sessions.
- Facilitate both on‑site and virtual training sessions (e.g., MS Teams) as required for implementations.
- Create or update essential training documents, quick reference guides, or short reports linked to delivery.
- Support development of blended learning materials by storyboarding content and assisting with eLearning updates where needed.
Travel Requirements
- Three days per week hybrid working; either at Magentus Office (Manchester or London) or at customer site when appropriate.
- Regular customer site visits and routine working from home.
- Must have a full driving licence, valid passport, and access to a personal vehicle.
What experience do I need
- Degree or equivalent experience in: Healthcare, Radiography, Medical Imaging, Health Informatics, IT, or related fields.
- Strong IT literacy and confidence with Microsoft applications (Word, Excel, MS Teams).
- Excellent communication skills, with the ability to simplify complex information for varied audiences.
- Proven ability to analyse workflows, solve problems, and advise customers on system functionality.
- Strong organisational and time management skills, with ability to prioritise and meet deadlines.
- Ability to remain calm, professional, and constructive when working in fast paced or change focused environments.
- Hands on CRIS/RIS experience (minimum 2 years) OR equivalent RIS knowledge.
- Working knowledge of Radiology Department processes.
- Familiarity with JIRA, ERP systems.
- AET or other adult teaching/training certifications (advantageous).
- Experience using Articulate 360 or similar eLearning tools.
Why Join Magentus?
- Annual renumeration review and performance bonus programme.
- £250 annual home‑working allowance.
- Hybrid Working: Three days a week in our Manchester (City Centre) or London (Farringdon) office, and two days from home.
- 25 days annual leave.
Application Specialist/Trainer in Manchester employer: Magentus
Contact Detail:
Magentus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Specialist/Trainer in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Magentus or similar companies. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to application training and customer support. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively.
✨Tip Number 3
Show off your skills during the interview! Bring examples of how you've improved workflows or delivered training in the past. This will demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Application Specialist/Trainer in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Application Specialist/Trainer role. Highlight your relevant experience in healthcare, IT, or training, and show us how your skills align with what we're looking for.
Showcase Your Communication Skills: Since this role involves simplifying complex information, demonstrate your communication prowess in your application. Use clear, concise language and provide examples of how you've effectively communicated with diverse audiences in the past.
Highlight Your Technical Know-How: We want to see your confidence with Microsoft applications and any experience with CRIS/RIS systems. Mention specific tools or software you've used and how they relate to the responsibilities of the role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Magentus
✨Know Your Stuff
Make sure you have a solid understanding of Magentus products and how they fit into the healthcare landscape. Brush up on CRIS/RIS systems and be ready to discuss your hands-on experience. This will show that you're not just familiar with the tech, but you can also translate it into real-world applications.
✨Showcase Your Communication Skills
As an Application Specialist/Trainer, you'll need to simplify complex information for various audiences. Prepare examples of how you've done this in the past, whether through training sessions or customer support. Practising clear and concise explanations will help you shine during the interview.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. Highlight your analytical skills and your ability to advise customers on system functionality. This will illustrate your capability to enhance workflows and improve departmental productivity.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle real-life situations, like a difficult deployment or a training session gone awry. Think about your approach to managing expectations and maintaining strong relationships with both internal teams and customers. This will show that you're proactive and adaptable in fast-paced environments.
