At a Glance
- Tasks: Support the Strategic Client Management team and build customer relationships in healthcare technology.
- Company: Join Magentus, a leader in transforming healthcare through innovative technology.
- Benefits: Enjoy competitive pay, hybrid working, and generous leave benefits.
- Other info: Gain valuable experience while completing a degree apprenticeship.
- Why this job: Kickstart your career in healthcare tech sales with hands-on experience and growth opportunities.
- Qualifications: A Level or equivalent qualification; positive attitude and strong communication skills required.
The predicted salary is between 18000 - 25000 £ per year.
About Us
For over 30 years, Magentus has been at the forefront of transforming healthcare through technology across Australia and the UK. From pathology and radiology to oncology, and practice management, our solutions connect the healthcare ecosystem and unlock better patient outcomes at scale. At Magentus, people are at the heart of everything we do. We work as one team, united by our purpose: to create a healthier society through smarter digital healthcare.
The Role
The Apprentice Client & Sales Executive will support the Strategic Client Management team in delivering exceptional service to our customers and identifying opportunities to increase the value our technology brings to healthcare organisations. This is a development role designed for someone with a highly positive attitude, resilience, and strong initiative who wants to build a career in healthcare technology sales. The successful candidate will gradually develop the skills required to manage their own portfolio of customers and grow into a Strategic Client Manager role.
You will work closely with experienced members of the team to support customer relationships, help deliver revenue growth opportunities, and assist with tenders and bids. Over time you will take increasing responsibility for managing customer interactions and identifying opportunities to support their use of our technology. Alongside your role, you will be completing a degree apprenticeship, with the equivalent of one day per week dedicated to your studies.
Important information about the apprenticeship
The formal apprenticeship training will begin once an approved apprenticeship training provider has been appointed. We are actively working to secure a suitable provider, and the apprenticeship will be enrolled as soon as this process is complete. The job itself will commence before this to allow the successful candidate to begin gaining hands‐on experience and integrate into the role and team.
What You'll Be Doing
- Customer Relationship Support
- Support the Strategic Client Management team in maintaining strong relationships with NHS customers and other healthcare organisations.
- Assist in day-to-day communications with customers, helping ensure they are getting maximum value from our technology.
- Participate in customer meetings and site visits where appropriate.
- Help identify opportunities where our products or services could further support the customer.
- Customer Success & Value Creation
- Support customers in making effective use of our technology.
- Help identify opportunities for additional modules, services, or training that could improve outcomes for the customer.
- Assist in monitoring customer activity and engagement.
- Sales & Commercial Development
- Support the team in identifying opportunities for upselling, cross-selling, and value‐added services within existing accounts, a key objective of the senior role.
- Position Overview
- Assist with maintaining sales pipeline information and supporting account planning.
- Help maintain accurate records of customer interactions within the CRM system.
- Tender & Bid Support
- Assist with preparing proposals, tenders and supporting materials for new opportunities and contract renewals.
- Work with the Sales Operations team to help gather information required for bids and submissions.
- Team & Industry Engagement
- Support the team with attendance at conferences, exhibitions, and industry events.
- Develop an understanding of the NHS, its challenges, and the role of digital technology in improving patient outcomes.
What experience do I need
Educated to A Level standard, Level 3 Diploma, or an equivalent Level 3 qualification. This role is ideal for someone who may be early in their career but demonstrates the mindset and behaviours required to succeed in a customer‐facing commercial role.
Essential Attributes
- A highly positive attitude and strong work ethic.
- Resilience and determination – able to stay motivated when things are challenging.
- Self‐starter mindset – able to take initiative and manage tasks independently.
- Strong curiosity and willingness to learn.
- Excellent interpersonal and communication skills.
- Strong organisational skills and attention to detail.
- Interest in healthcare, technology, and how digital systems improve patient care.
While there will be support and supervision, this role requires someone who is comfortable taking ownership and showing initiative in their work.
Development & Learning
This role is designed as a pathway into a Strategic Client Manager position. You will gain experience in:
- Customer relationship management.
- Healthcare technology solutions.
- Sales and account management.
- Tender and bid processes.
- NHS procurement and commercial frameworks.
You will be supported through a degree apprenticeship programme, with the equivalent of one day per week dedicated to academic study.
Why Join Magentus?
Compensation package
- Annual remuneration review and performance bonus programme.
- £250 annual home‐working allowance.
- Hybrid Working: Three days a week in our London (Farringdon) office, and two days from home.
Our Leave Benefits
- 25 days annual leave (plus bank holidays), increasing with service.
- Holiday purchase scheme.
- Income Protection & 4x Death in Service.
- Private healthcare with BUPA (discounted family cover available).
- Mental health & wellbeing support via Employee Assistance Programme.
- Free flu jabs + paid time off to give blood.
- Enhanced sick pay.
Our Commitment to Inclusion
Magentus Software Limited is an equal opportunities employer. We are committed to creating an inclusive and diverse work environment where all employees feel valued and respected. We do not discriminate based on race, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage applications from all qualified individuals and believe in fostering a workplace where everyone has the opportunity to thrive and succeed. We are also a proud member of the Disability Confident Employer Scheme, demonstrating our commitment to supporting disabled individuals in the workplace.
Apprentice Client & Sales Executive in London employer: Magentus
Magentus is an exceptional employer that prioritises the growth and development of its employees, offering a unique apprenticeship programme that combines hands-on experience with academic study in healthcare technology sales. With a supportive work culture, competitive benefits including hybrid working, generous leave, and a commitment to inclusion, Magentus fosters an environment where individuals can thrive while contributing to meaningful advancements in digital healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Client & Sales Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the healthcare tech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or at networking events, have a quick introduction ready that highlights your enthusiasm for healthcare technology and your eagerness to learn. Make it memorable!
✨Tip Number 3
Follow up after interviews or networking chats. A simple thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. Keep an eye on our careers page for the latest opportunities and make sure your application stands out by showcasing your unique skills and experiences.
We think you need these skills to ace Apprentice Client & Sales Executive in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for healthcare technology shine through! We want to see that you’re excited about the role and how you can contribute to making a difference in patient care.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. We love seeing candidates who take the time to connect their background with what we do at Magentus.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Make it easy for us to see why you’d be a great fit for the Apprentice Client & Sales Executive role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Magentus
✨Know Your Stuff
Before the interview, make sure you understand Magentus and its role in transforming healthcare through technology. Familiarise yourself with their products and how they benefit healthcare organisations. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Attitude
Since they're looking for a highly positive attitude and resilience, be prepared to share examples from your past where you've demonstrated these traits. Think of times when you faced challenges and how you overcame them. This will highlight your self-starter mindset and determination.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, the types of clients you'll be working with, or how success is measured in this position. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
✨Practice Your Communication Skills
As this role involves customer interaction, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family. Focus on being personable and engaging, as strong interpersonal skills are key to succeeding in this position.
