Implementation Specialist in Manchester

Magentus products and services have been at the forefront of delivering health technology for more than 30 years, offering deep expertise across clinical systems, health informatics and practice management. Across pathology, radiology, oncology, maternity, and practice management, we are connecting the health ecosystem and transforming digital healthcare at scale. Driven by our dedicated teams across the globe, our success reflects our passionate commitment to improving healthcare outcomes. People are at the heart of everything we do at Magentus — we work as one team to create a healthier society.

Short Summary

Our Implementation Specialists work with Project Managers, SMEs and our customers to deliver Evolution vLab®.

Key Responsibilities of the role:

• Leads customer design and configuration, scopes and documents customer requirements via design workshops.
• Supports insight into clients’ needs to Project Manager.
• Leads the process mapping of current state to future state workflows as appropriate.
• Supports business and function requirements and functional design specifications with Product Application Specialists.
• Identifies and escalates risks and issues relating to design, developing and researching options for remediation or mitigation where appropriate.
• Works with cross functional client teams to ensure requirements, functional and design specifications are understood and accepted by all internal stakeholder groups.
• Supports development and testing teams during development and testing phases.
• Ensures any solution proposed meets all UK regulatory standards and requirements.
• Ensures project activities and documentation conform to relevant quality standards.
• Assists with pre-sales activities.

The position may require on-site working across multiple implementation sites in the United Kingdom.

Experience:

• Bachelors Degree in Biomedical Science / relevant Clinical Field or Information Technology field.
• PRINCE2 or APMG qualifications an advantage.
• Change Management qualification will be highly regarded.
• Proven work experience as a Business Analyst or similar in health technology.
• Experience in or with a pathology laboratory.
• Use of Visio or equivalent for process mapping.
• Use of laboratory information management systems.
• A sound understanding of the professional, ethical and legal requirements that underpin the health informatics environment.
• Good understanding of laboratory Health and Safety, CPA, MHRA EU Blood Directive and MHRA Good Clinical Practice for Laboratories and other relevant regulations and standards.
• Ability to gather and document high quality requirements.
• Passionate about excellence, technology and management and seek to be the best in their field.
• Strong interpersonal skills with excellent problem-solving skills.
• Ability to prioritise duties, including the effective and efficient planning and management of a complex workload to meet competing deadlines.
• Ability to communicate scientific/technical information with all levels of the organisation.

In return we offer:

• Hybrid working environment from Manchester (City Centre) – 3 days a week from the Office and 2 from home.
• Leave: 25 days (increases with length of service up to 4 days) plus 8 bank holiday.
• Holiday purchase scheme via salary sacrifice.
• An extra day annual leave for your birthday.
• Enhanced Maternity Leave.
• Enhanced Paternity Leave.
• Up to two days paid Volunteering days.
• Paid time off during the working day to donate blood.
• Leadership & Development: Product Training.
• Employee Recognition: Peer recognitions, CEO awards, Length of service awards, Performance Annual Bonus Programme.
• Employee Benefits: Life Insurance (4x annual salary), Private health care (BUPA) plus discounted rates to add your loved ones, Salary Sacrifice Pension, Income Protection, EAP (access to online Healthcare), Branded merchandise starter pack, £250 working from home allowance, Free Flu Jabs, Enhanced Sick Pay.

Our values say a lot about us: One Team, Make a difference, We Care, Trust. People are at the heart of everything we do at Magentus — we work as one team to create a healthier society. We hold monthly communication sessions with the Senior Leadership Team to provide company updates and strategic briefings.

Magentus Software Limited is an equal opportunities employer. We are committed to creating an inclusive and diverse work environment where all employees feel valued and respected. We do not discriminate based on race, colour, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage applications from all qualified individuals and believe in fostering a workplace where everyone has the opportunity to thrive and succeed. We are also a proud member of the Disability Confident Employer Scheme, demonstrating our commitment to supporting disabled individuals in the workplace. If you require any support or adjustments to interact with us, please let us know.