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For Companies At a Glance
- Tasks: Assist with client queries and manage paperwork for a busy helpdesk.
- Company: A dynamic building maintenance company based in Dartford, Kent.
- Benefits: Earn £13/hour, enjoy holiday pay, and flexible working hours.
- Why this job: Gain valuable experience in customer service and administration while working part-time.
- Qualifications: Strong communication skills and a knack for organisation.
- Other info: Flexible schedule with opportunities for overtime and career growth.
The predicted salary is between 13 - 16 £ per hour.
Our Client is a building maintenance company based in Dartford, Kent. They are looking to recruit a Helpdesk Assistant to support our Helpdesk and Procurement Team on a Part Time basis.
Duties & Responsibilities
- Dealing with day-to-day queries from clients
- Updating clients with regular job updates and sending relevant paperwork
- Ensuring paperwork has been completed correctly and uploaded onto our system
- Taking phone calls from clients
- Prepare quotations
- Chase engineers for paperwork/photographs of works
- General administration e.g., filing, organising paperwork etc.
- Calling sites to book in works/arrange with site contacts
- Ensure schedules are sent with relevant information
Conditions
- Probation: 1 month
- Reporting to: Supervisor
- Working hours: 9am till 5pm (Flexible) 3 days per week (Days flexible except Wednesdays)
- Also able to work 4 days per week with short working hours.
- Salary: £13/Hour
Benefits
- Holiday Pay
- Overtime
For more information contact Sam.
Helpdesk Assistant in Dartford employer: Magenta Recruitment Ltd
Contact Detail:
Magenta Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Assistant in Dartford
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent projects. This will help us tailor our conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your phone skills! Since you'll be dealing with clients over the phone, we should rehearse common scenarios and questions. This way, we can sound confident and professional when it counts.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for us. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and follow up easily.
We think you need these skills to ace Helpdesk Assistant in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Helpdesk Assistant role. We want to see how your skills can help us support our clients effectively!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team and how you can contribute to our Helpdesk and Procurement Team.
Show Off Your Communication Skills: Since this role involves dealing with clients and updating them regularly, make sure to showcase your communication skills in your application. We love clear and concise writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Magenta Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the building maintenance company. Understand their services, values, and any recent projects. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the typical questions you might be asked for a Helpdesk Assistant position. Be ready to discuss how you handle client queries, manage paperwork, and work in a team. Practising your responses can help you feel more confident during the interview.
✨Show Your Communication Skills
As a Helpdesk Assistant, strong communication is key. During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from past experiences where you successfully dealt with clients or resolved issues.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of clients you'll be dealing with, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
