At a Glance
- Tasks: Create service delivery plans and manage client relationships for optimal support.
- Company: Euravia Engineering & Supply Co Ltd, part of Magellan Aerospace, known for its supportive culture.
- Benefits: Enjoy work-life balance, mental health support, bonuses, and career development opportunities.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact in project management and client success.
- Qualifications: GCSEs in Maths & English, plus 3 years in customer service or purchasing.
The predicted salary is between 30000 - 40000 € per year.
Euravia Engineering & Supply Co Ltd, a part of Magellan Aerospace, Kelbrook, Lancashire, has an exciting opportunity for an Account Delivery & Procurement Planner. Full-time permanent position. Weekdays are Monday-Friday, 37.5 hours per week. Job location: Colne Road, Kelbrook, Lancashire BB18 6SN.
Responsibilities
- Develop comprehensive service delivery plans that align with the client’s business objectives and technical requirements.
- Manage end‑to‑end support delivery, including product deployments, data migration, and infrastructure.
- Act as the main point of contact for client escalations, service issues, and regular service reviews.
- Define, monitor, and report on KPIs and SLAs.
- Manage the profitability (P&L) of the account, ensuring compliance with contractual obligations and managing invoicing.
- Proactively identify upselling or cross‑selling opportunities to expand the account portfolio.
- Analyze customer account requirements to predict future needs and order materials in the correct volume to avoid stockouts or excess inventory.
- Liaise with vendors to place purchase orders, track deliveries, and manage inventory levels across multiple locations.
- Ensure products and services meet the quality standards and delivery timelines specified in the contract.
- Identify potential bottlenecks, such as supplier delays, and develop contingency plans to maintain service continuity.
- Act as liaison between external suppliers and internal departments (e.g., sales, operations, finance) to resolve disputes regarding quality, cost, or delivery times.
- Oversee and coordinate import and export activities, ensuring compliance with international trade regulations and documentation requirements.
- Work with minimal supervision while maintaining a productive level of output.
- Promote teamwork and share experience within the workforce.
- Support relevant MOS requirements and contribute to 6S activities on site.
- Work safely in compliance with company Health & Safety policy; report and log any incidents.
- Perform additional duties as requested by management.
Benefits
- Company culture that promotes work‑life balance.
- Access to mental health support.
- Business performance‑related bonus.
- Career development opportunities.
- Commitment to continued learning and development.
- Long‑service awards.
- Enhanced holiday entitlement based on length of service.
- Free parking.
Position Requirements – Essential Criteria
- GCSE or equivalent including Maths & English.
- At least 3 years’ experience in customer service and/or purchasing administration.
- Knowledge of inventory control, production processes, MRP and SAP systems.
- Proven experience in project management from conception to delivery.
Position Requirements – Desirable Criteria
- Experience in foreign trade/export including currency exchange, transportation, shipment terms and custom regulations.
Key Competencies
- Excellent verbal and written communication.
- Strong numeracy and literacy skills.
- Attention to detail and strong problem‑solving abilities.
- Excellent organisational, analytical and planning skills.
- Proficiency in MS Office, especially Excel and PowerPoint.
Other Skills and Abilities
- Ability to work under pressure and adapt flexibly.
- Effective time management to meet departmental, production, and company schedules.
- Produce accurate, professional, and error‑free documents promptly.
Personal Attributes
- Integrity.
- Respectful towards others.
- Creativity in finding ways to improve processes.
- Ethical conduct in all actions.
- Strong collaboration with others.
- Self‑motivated and initiative‑driven.
- Strong quality focus with a practical approach.
- Team‑player with a hands‑on approach and willingness to help get the job done.
Account Delivery & Procurement Planner employer: Magellan Aerospace Limited
Euravia Engineering & Supply Co Ltd, part of Magellan Aerospace, offers a dynamic work environment in Kelbrook, Lancashire, where employees are valued for their contributions and encouraged to grow. With a strong commitment to work-life balance, mental health support, and career development opportunities, the company fosters a culture of teamwork and continuous learning. Employees enjoy enhanced holiday entitlements, long-service awards, and a business performance-related bonus, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Delivery & Procurement Planner
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like you’re reading from a script. Mock interviews with friends can really help!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Account Delivery & Procurement Planner
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Delivery & Procurement Planner role. Highlight your experience in customer service and purchasing administration, and show how your skills align with the responsibilities mentioned in the job description.
Showcase Your Project Management Skills:Since project management is key for this position, be sure to include specific examples of projects you've managed from start to finish. This will demonstrate your ability to handle the end-to-end support delivery that the role requires.
Highlight Your Technical Know-How:Mention your familiarity with inventory control, MRP, and SAP systems. If you have experience with foreign trade or export regulations, make sure to include that too, as it’s a desirable criterion for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Magellan Aerospace Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of the Account Delivery & Procurement Planner role. Brush up on your knowledge of inventory control, project management, and MRP/SAP systems. Being able to discuss these topics confidently will show that you're serious about the position.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing client escalations or dealing with supplier delays. Think of examples from your past experience where you've successfully navigated similar challenges, and be ready to share those stories.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is crucial for this role, practice articulating your thoughts clearly. You might be asked to explain complex ideas or processes, so being concise and clear will help you stand out.
✨Demonstrate Team Spirit
This position requires collaboration with various departments and external suppliers. Be prepared to discuss how you've worked effectively in teams before, and highlight any experiences where you promoted teamwork or helped resolve conflicts.
