At a Glance
- Tasks: Coordinate and deliver engaging incident management training programmes at East Midlands Airport.
- Company: Join MAG, the largest UK-owned airport operator, fostering a thriving work environment.
- Benefits: Enjoy free parking, subsidised transport, and discounts at thousands of retailers.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by training colleagues in a state-of-the-art facility.
- Qualifications: Strong communication skills and experience in incident management training required.
The predicted salary is between 40000 - 50000 £ per year.
MAG, based in Manchester, UK, is seeking a Technical Trainer for Incident Management. This full-time, permanent position involves coordinating and overseeing training and exercise programmes for the Incident Management structure at East Midlands Airport.
Every year, East Midlands Airport connects over 4 million passengers with more than 80 destinations across Europe and is the UK’s number one provider of pure freight services. MAG supports over 6,000 jobs and generates around £300m each year for the region. We are committed to building inclusive environments where our people can thrive.
You will have access to great benefits including:
- Free parking
- Subsidised public transport
- Discounts across 1000s of UK & Worldwide retailers
The role includes:
- Coordinating and overseeing the training and exercising programmes for the Incident Management Structure of EMA.
- Delivering quality incident management training courses.
- Developing course materials and presentations in line with company standards.
- Developing and delivering quality assurance programmes.
- Conducting assurance programme checks and coaching staff delivering training.
- Creating reports and improvement programmes to ensure best practice.
- Delivering engaging training and exercise programmes to ensure knowledge retention and excellent colleague engagement.
- Creating and delivering new start colleague training as well as refresher training programmes.
- Delivering and maintaining a robust quality assurance programme for the Operational and Resilience exercises and training run by all Command and Control and Resilience Departments.
What do you need to be successful?
- Excellent communication skills both verbally and written.
- Comprehensive knowledge of incident management.
- Previously created, planned and delivered training packages.
- Proven ability in developing and maintaining training processes, procedures and documentation.
- Ability and confidence to deliver training programmes to a wide range of audiences from entry level to director level.
- Excellent IT skills in all Microsoft packages.
- Flexible to work, with the ability to engage with stakeholders around their schedules.
Technical Trainer - Incident Management in Manchester employer: Mag
MAG is an exceptional employer, offering a dynamic work environment where innovation meets operational excellence. With a strong focus on employee growth and development, we provide comprehensive training and support to help you thrive in your role as a Technical Operations Engineer. Our commitment to a collaborative culture ensures that every team member's contributions are valued, making it a rewarding place to work in the fast-paced airport setting.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Trainer - Incident Management in Manchester
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We think you need these skills to ace Technical Trainer - Incident Management in Manchester
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at Mag, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
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Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of Mag and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at Mag
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that Mag might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
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Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at Mag.
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Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
