At a Glance
- Tasks: Provide expert advice on complex employee relations matters and support line managers.
- Company: Join MAG, the largest UK-owned airport operator, serving millions globally.
- Benefits: Enjoy flexible working, generous pension, 24 days holiday, and company discounts.
- Other info: Be part of a vibrant community with opportunities for personal and professional growth.
- Why this job: Make a real impact in a diverse team while shaping employee experiences.
- Qualifications: CIPD Level 5 qualification and experience in managing complex ER cases required.
The predicted salary is between 40500 - 49500 £ per year.
- Summary
- Based at Manchester Airport
- 12month Fixed Term Contract
- Flexible/Hybrid working for a better work/life balance
- We are proud to be a diverse employer, and we welcome candidates from all backgrounds
Why MAG?
At MAG we provide the airport facilities and travel services that people need to connect with the world.
As the largest UK owned airport operator, we serve over 66 million passengers a year from Manchester, London Stansted, and East Midlands Airports.
With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate.
Sustainability is one of our core values, and it shapes everything we do.
We\'re committed to protecting the environment and supporting our local communities.
Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.
You\'ll also have access to some great benefits including
- Flexible, generous company pension with various contribution options (up to 8%) that you can change to suit your needs
- 24 days holiday plus bank holidays
- Free parking / subsidised public transport
- Huge range of company discounts
- 2 volunteering days per year
- Free Virtual GP service, available 24 hours a day, 7 days a week
- Care Concierge service
The role
You\'ll provide advice and guidance on highly complex employee relations matters in alignment with Company Policy and relevant employment legislation to line managers.
Your responsibilities will encompass the full range of ER cases, including early resolution, conflict, misconduct, health and wellbeing, capability, and ACAS/Employment Tribunal cases.
You\'ll deliver services and processes in accordance with agreed policies, procedures, and Service Level Agreements and accurately log all activities on the case management system to ensure transparency, record-keeping and accurate data.
What will make you successful in the role?
- You\'ll have (or be working towards) a CIPD Level 5 qualification and have extensive experience of managing complex ER matters, including investigations, grievances, disciplinary cases, bullying & harassment, performance management, and absence.
- You\'ll possess a strong understanding of employment law and ACAS codes, with a proven ability to manage cases end-to-end with a strategic and risk-assessment focus.
- A track record of success in high-volume, fast-paced environments, consistently meeting SLAs and delivering impactful outcomes, is essential.
- You\'ll have strong written and verbal communication skills, the ability to build effective stakeholder relationships, excellent organisational skills and the ability to prioritise workload to meet SLAs.
- Equal Opportunities & Reasonable Adjustments
We\'re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference.
We\'re on a mission to be number one in our industry, and that takes talent in all its forms.
With so many exciting roles across our airports and businesses, there\'s space for your unique strengths to shine.
Whether this is your first role or your next big step, we want to hear from you - even if you don\'t think you tick every box.
What matters most is what you bring.
We\'re proud to be a Disability Confident employer.
If you need any adjustments to support your application or interview, just let us know.
We\'re committed to helping you perform at your best.
At MAG, every journey matters.
Our Colleague Communities play a big part in that: Women\'s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), Respect ABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
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People Advisor - ER employer: MAG Manchester Airports Group
CAVU is an exceptional employer located at East Midlands Airport, offering a dynamic work environment where creativity and innovation thrive. With a strong focus on employee well-being, we provide benefits such as an Employee Assistance Programme, career development opportunities, and tax-free shopping in our departure lounge, making it a rewarding place to grow your career in hospitality. Join us to be part of a diverse team dedicated to transforming airport travel into a seamless experience for everyone.
Contact Details:
MAG Manchester Airports Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People Advisor - ER
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at MAG Manchester Airports Group and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace People Advisor - ER
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at MAG Manchester Airports Group. So, don’t be shy about laying it all out there!
How to prepare for a job interview at MAG Manchester Airports Group
✨Showcase Your Adaptability
Given that this is a temporary HR role at MAG Manchester Airports Group, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that MAG Manchester Airports Group uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at MAG Manchester Airports Group.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at MAG Manchester Airports Group.
