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- Tasks: Shape innovative digital solutions and enhance passenger experiences at our airports.
- Company: Join Manchester Airport Group, the largest UK-owned airport operator serving 60 million passengers annually.
- Benefits: Enjoy flexible working, free parking, subsidised transport, extensive discounts, and two volunteering days per year.
- Why this job: Be part of a diverse team driving sustainability and customer satisfaction in a dynamic environment.
- Qualifications: 3+ years of website experience, expertise in A/B testing, and familiarity with agile methodologies required.
- Other info: We support diversity and inclusion, offering reasonable adjustments for applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Flexible/Hybrid working for better work/life balance.
We are proud to be a diverse employer, welcoming candidates from all backgrounds.
At MAG, we provide airport facilities and travel services connecting people worldwide. As the largest UK-owned airport operator, we serve over 60 million passengers annually from Manchester, London Stansted, and East Midlands Airports. Our network spans over 270 destinations globally, supporting regional prosperity and fostering community engagement. Sustainability is central to our values, guiding initiatives like airport decarbonisation, education, skills development, and volunteering opportunities. We believe creating a first-class customer journey starts with a first-class career journey. We are dedicated to fostering inclusive environments where our people can thrive.
Benefits include:
- Free parking
- Subsidised public transport
- Extensive company discounts
- Two volunteering days per year
- 24/7 free Virtual GP service
- Care Concierge service
The Role: As a Product Owner at MAG, you will shape our innovative digital solutions, driving development, optimisation, and delivery of products aligned with our vision and strategy. Your technical expertise and strategic mindset will ensure products meet customer needs and maintain scalability, performance, and excellence. Collaborating with engineering, design, and data teams, you will translate business and customer requirements into new features, fostering continuous improvement and innovation. You will be a subject matter expert for our websites, leading discovery activities and owning the roadmap to enhance passenger experience and revenue across our airports.
What will make you successful? You will have at least 3 years of experience working on websites, with expertise in A/B testing, optimisation, and stakeholder collaboration to improve customer journeys and increase revenue. Familiarity with agile methodologies and a data-driven approach to opportunity sizing and performance measurement is essential. You should be commercially savvy, an effective communicator and storyteller, and a strong advocate for customers.
Equal Opportunities & Reasonable Adjustments: At MAG, we value diversity and inclusion, welcoming applications from all backgrounds. We are committed to well-being and supporting underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer, we are happy to provide reasonable adjustments during the application or interview process. Please contact HR.Recruitment@MAGAirports.com for assistance. Our Resource Groups include Women’s Network, Embrace (Race & Ethnicity), Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, and Disabilities (including neurodiversity).
Product Owner employer: MAG (Airports Group)
Contact Detail:
MAG (Airports Group) Recruiting Team
HR.Recruitment@MAGAirports.com
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Familiarise yourself with MAG's values and mission. Understanding their commitment to sustainability and community engagement will help you align your answers during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your experience with A/B testing and optimisation in your discussions. Be prepared to share specific examples of how you've improved customer journeys and increased revenue through data-driven decisions.
✨Tip Number 3
Demonstrate your knowledge of agile methodologies. Be ready to discuss how you've successfully collaborated with cross-functional teams, as this is crucial for the Product Owner role at MAG.
✨Tip Number 4
Prepare to showcase your storytelling skills. As an effective communicator, you should be able to articulate complex ideas simply and engagingly, especially when discussing product features and customer needs.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Product Owner at Manchester Airport Group. Familiarise yourself with their focus on digital solutions and customer experience to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with websites, A/B testing, and stakeholder collaboration. Provide specific examples of how you've improved customer journeys and increased revenue in previous roles.
Showcase Your Skills: Demonstrate your familiarity with agile methodologies and data-driven approaches in your application. Mention any relevant tools or techniques you’ve used to measure performance and optimise products.
Craft a Compelling Cover Letter: Write a cover letter that tells your story as a communicator and storyteller. Explain why you are passionate about enhancing passenger experiences and how your values align with MAG's commitment to diversity and sustainability.
How to prepare for a job interview at MAG (Airports Group)
✨Showcase Your Technical Expertise
As a Product Owner, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with A/B testing and optimisation techniques, as well as how you've collaborated with engineering and design teams in the past.
✨Emphasise Your Customer-Centric Approach
MAG values a strong advocate for customers. Share specific examples of how you've improved customer journeys in previous roles, and be ready to explain how you would apply that mindset to enhance passenger experiences at MAG.
✨Familiarity with Agile Methodologies
Since familiarity with agile methodologies is essential for this role, make sure to highlight your experience working in agile environments. Discuss how you've used data-driven approaches for opportunity sizing and performance measurement in your past projects.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to product development and stakeholder collaboration.
