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- Tasks: Lead training and engagement for colleagues in the new Terminal 2 at Manchester Airport.
- Company: MAG operates Manchester Airport, connecting millions globally while prioritising sustainability and community support.
- Benefits: Enjoy flexible pensions, free parking, discounts, and 2 volunteering days annually.
- Why this job: Join a dynamic team focused on creating seamless customer experiences and fostering career growth.
- Qualifications: Experience in training delivery, strong leadership skills, and ability to adapt in fast-paced environments.
- Other info: Be part of a company that values inclusivity and environmental responsibility.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the ORAT People Delivery Manager role at MAG (Airports Group). Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We are committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive.
You’ll also have access to some great benefits including:
- Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
- Free parking
- Subsidised public transport
- Huge range of company discounts
- 2 volunteering days per year
- Free VirtualGP service, available 24 hours a day, 7 days a week
- Care Concierge service
The role involves delivering the activities that will enable colleagues to work in the new Terminal 2, ensuring they are engaged, willing and able to do their job in the new facility from day one of operation and provide a seamless service for the customer. You’ll assist in the development and delivery of the familiarisation plan and deliver training needs analysis for the T2 operations. You’ll also audit the quality of supplier training, input into the monitoring, measurement and reporting of training activity in terms of cost, quality and attendance and collate feedback from attendees to enable continuous improvement.
What will make me successful in the role? The ideal candidate will have experience in training and delivery for small groups, along with excellent interpersonal and leadership skills. You’ll need to be able to analyse situations, think critically, and come up with effective solutions and be able to adapt to change in a fast paced environment. You’ll also need to be able to effectively manage your time to meet deadlines and balance multiple tasks.
Contact Detail:
MAG (Airports Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ORAT People Delivery Manager
✨Tip Number 1
Familiarise yourself with the operations and structure of Manchester Airport, especially Terminal 2. Understanding the specific challenges and opportunities within this environment will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with current or former employees of MAG to gain insights into the company culture and expectations for the ORAT People Delivery Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in training and delivery by thinking of specific examples where you've successfully engaged small groups. Highlighting your interpersonal skills and adaptability will resonate well with the hiring team.
✨Tip Number 4
Showcase your problem-solving abilities by preparing to discuss how you've handled challenges in fast-paced environments. Being able to articulate your critical thinking process will demonstrate your readiness for the dynamic nature of this role.
We think you need these skills to ace ORAT People Delivery Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the ORAT People Delivery Manager position. Understand the key responsibilities and required skills, such as training delivery and leadership abilities.
Tailor Your CV: Customise your CV to highlight relevant experience in training and management. Use specific examples that demonstrate your ability to engage and lead teams, especially in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company’s values, particularly their commitment to sustainability and community engagement. Mention how your skills align with their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at MAG (Airports Group)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the ORAT People Delivery Manager role. Familiarise yourself with the specifics of training delivery, familiarisation plans, and how to engage colleagues effectively in a new environment.
✨Showcase Your Leadership Skills
Prepare examples that demonstrate your leadership and interpersonal skills. Think about times when you've successfully led a team or facilitated training sessions, as these experiences will be crucial for this role.
✨Emphasise Adaptability
Given the fast-paced nature of the airport environment, be ready to discuss how you've adapted to change in previous roles. Highlight your ability to think critically and come up with effective solutions under pressure.
✨Prepare Questions
Have insightful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the company. Consider asking about their sustainability initiatives or how they support employee development.
