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- Tasks: Lead day-to-day operations of Air Traffic Control at East Midlands Airport.
- Company: Join a leading airport group with a focus on safety and efficiency.
- Benefits: Enjoy free parking, discounts, a competitive pension, and career development opportunities.
- Why this job: Make a real impact in a critical leadership role within air traffic services.
- Qualifications: Experience in air traffic or aerodrome operations and strong leadership skills required.
- Other info: Dynamic environment with opportunities for professional growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Permanent Role based at East Midlands Airport. This is an exciting opportunity for a leader with an in-depth knowledge of regulations and operational procedures in airport aerodrome and air traffic departments.
As the Air Traffic Control Operations Manager, reporting into the Head of Air Traffic Services, you will be responsible for the day-to-day operational management of the ATC unit at East Midlands Airport, ensuring the safe, efficient, and compliant delivery of aerodrome and airspace services in line with CAA regulations and local procedures. You will provide leadership, guidance, and support to Watch Managers and operational staff, overseeing performance, staff development, and the maintenance of operational standards. You will coordinate operational activities, manage resources, respond to incidents, and ensure systems and infrastructure are fit for purpose, working closely with engineering and technical teams. You will also deliver local projects and operational changes, such as procedural updates, change management, or infrastructure improvements, ensuring staff are trained and prepared.
What will make you successful in the role?
- Understanding of CAA regulations, EU Regulation 2015/340, CAP 670, and ICAO standards, with the ability to apply them effectively.
- Proven ability to lead and motivate operational teams under high-pressure in highly regulated safety-critical conditions.
- Ability to inspire, motivate, and guide Watch Managers and operational staff, creating a high-performing, professional, and safety-focused culture.
- Commitment to safety, SMS principles, and fostering a Just Culture within the team.
- Ability to make timely, risk-based decisions during high pressured situations, operational disruptions, and periods of significant change.
- Ability to engage with the CAA, airport operations, engineering teams, airlines, and internal stakeholders effectively.
- Skilled in coaching, providing structured feedback, and developing staff to maintain high operational and professional standards.
- Ability to plan and implement operational changes while maintaining compliance, staff readiness, and smooth integration.
- Ability to adapt to changing operational demands and maintain focus during high-stakes or abnormal situations.
Technical Qualifications
- Extensive experience in a highly regulated function (Air Traffic/Aerodrome).
- In-depth knowledge of regulation with the ability to interpret and adapt regulations to local operational requirements.
- Evidence of leadership or management training relevant to operational and safety-critical environments is required.
- Competent in documentation, data management, and change management.
This is a critical leadership role responsible for the safe, efficient, and compliant delivery of day-to-day Air Traffic Control operations at East Midlands Airport. You will provide strong operational leadership to the ATC team, ensuring performance, resilience, and safety standards are maintained, while playing a key role in managing operational change, infrastructure, and staff development across the unit.
Benefits
- Free on-site parking whilst on duty.
- Access to our reward portal with discounts and savings including discounted MAG products.
- 24 hour Employee Assistance Programme.
- On-site discounts and heavily discounted staff shop.
- Competitive MAG Pension scheme.
- Fantastic career development opportunities.
Operations Manager - Air Traffic Services employer: MAG (Airports Group)
Contact Detail:
MAG (Airports Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Air Traffic Services
✨Tip Number 1
Network like a pro! Reach out to folks in the air traffic services field, especially those at East Midlands Airport. A friendly chat can open doors and give you insights that might just set you apart from the crowd.
✨Tip Number 2
Prepare for the interview by brushing up on CAA regulations and operational procedures. We want you to be the go-to person for all things air traffic! Show them you know your stuff and can lead under pressure.
✨Tip Number 3
Practice your leadership skills! Think of scenarios where you had to motivate a team or handle a crisis. We need to see that you can inspire others and maintain a safety-focused culture, even when the heat is on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager - Air Traffic Services
Some tips for your application 🫡
Know Your Stuff: Make sure you understand the key regulations and operational procedures mentioned in the job description. We want to see that you can apply this knowledge effectively, so don’t hesitate to showcase your expertise in your application.
Show Your Leadership Skills: This role is all about leading and motivating teams, so highlight your experience in managing operational staff. Share examples of how you've inspired others and created a safety-focused culture in previous roles.
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when applicants tailor their documents to reflect the specific requirements of the Operations Manager role. Make it clear how your skills and experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at MAG (Airports Group)
✨Know Your Regulations
Make sure you brush up on CAA regulations, EU Regulation 2015/340, and CAP 670 before the interview. Being able to discuss how these regulations apply to operational procedures will show that you’re not just familiar with them, but that you can also interpret and adapt them to local requirements.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Think about specific instances where you motivated your team or made critical decisions during operational disruptions. This will demonstrate your ability to inspire and guide others effectively.
✨Emphasise Safety and Compliance
Be ready to discuss your commitment to safety and how you foster a Just Culture within your team. Share experiences where you prioritised safety while managing operational changes, as this is crucial for the role and will resonate well with the interviewers.
✨Engage with Stakeholders
Think about how you’ve engaged with various stakeholders in previous roles. Be prepared to talk about your experience working with engineering teams, airlines, and internal stakeholders, and how you ensured smooth communication and collaboration during operational changes.
