At a Glance
- Tasks: Support airport operations by delivering exceptional customer service and managing resource allocation.
- Company: Join MAG, the largest UK-owned airport operator, connecting millions globally from Manchester Airport.
- Benefits: Enjoy flexible pension plans, 24 days holiday, free parking, and a range of discounts.
- Other info: Work a 4 on 4 off shift pattern with 12-hour shifts, perfect for balancing studies.
- Why this job: Be part of a sustainable company that values community engagement and offers a thriving work environment.
- Qualifications: Experience in airport operations and ability to obtain UK security clearance are essential.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Operational Support Assistant role at MAG (Airports Group)
Join to apply for the Operational Support Assistant role at MAG (Airports Group)
Get AI-powered advice on this job and more exclusive features.
- 4 on 4 off shift pattern, 12 hour shifts (6:00-18:00 or 18:00-6:00)
Summary
- Operations Support Assistant
- Based at Manchester Airport
- Permanent position
- 42 hours per week
- 4 on 4 off shift pattern, 12 hour shifts (6:00-18:00 or 18:00-6:00)
Every year, Manchester Airport connects over 30 million passengers with more than 200 destinations across the globe. As the third largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region.
Sustainability is one of our core values, and it shapes everything we do. We\'re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
- Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
- 24 days holiday plus bank holidays
- Free parking
- Subsidised public transport
- Huge range of company discounts
- 2 volunteering days per year
- Free VirtualGP service, available 24 hours a day, 7 days a week
- Care Concierge service
This role sits within the Airfield Operations Team and is responsible for delivering an exceptional customer service through the allocation of coaching requirements to both passengers and crew. You will also provide transactional support to the Operational Controllers to maintain efficient and effective dispatching of operational resource in accordance with SLA, timing and volume requirements, whilst supporting the communication of critical information between service provision and Operational Controllers.
What will make you successful in the role?We are looking for someone who has experience working in airports operations, with an understanding of the environment, safety requirements and the terminology used in the airport environment. You’ll need to work well under pressure and be able to give clear and precise instructions. You’ll also need to be organised and able to prioritise and assign work. It’s also essential that you have or are able to attain UK security clearance to CTC level.
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Airlines and Aviation
Referrals increase your chances of interviewing at MAG (Airports Group) by 2x
Sign in to set job alerts for “Assistant” roles.
Manchester, England, United Kingdom 1 day ago
Urmston, England, United Kingdom 2 days ago
Salford, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 1 week ago
Wilmslow, England, United Kingdom 1 week ago
Greater Manchester, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 2 days ago
Arts Administrative Assistant/Receptionist
Manchester, England, United Kingdom 3 days ago
Stockport, England, United Kingdom 4 days ago
Stockport, England, United Kingdom 1 day ago
Wilmslow, England, United Kingdom 5 days ago
Manchester, England, United Kingdom 1 week ago
Greater Manchester, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 4 days ago
Cheadle, England, United Kingdom 1 week ago
Handforth, England, United Kingdom 2 weeks ago
Manchester, England, United Kingdom 1 week ago
Stockport, England, United Kingdom 2 days ago
Salford, England, United Kingdom 4 days ago
Wythenshawe, England, United Kingdom 2 weeks ago
Greater Manchester, England, United Kingdom 21 hours ago
Stretford, England, United Kingdom 4 days ago
Handforth, England, United Kingdom 4 days ago
Handforth, England, United Kingdom 4 days ago
Manchester, England, United Kingdom 4 days ago
Altrincham, England, United Kingdom 5 days ago
Manchester, England, United Kingdom 4 months ago
Cheadle, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 3 weeks ago
Manchester, England, United Kingdom 3 days ago
Manchester, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 4 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrOperational Support Assistant in Manchester employer: MAG (Airports Group)
MAG (Airports Group) is an exceptional employer, offering a dynamic work environment at Manchester Airport, one of the UK's busiest airports. With a strong commitment to sustainability and community engagement, employees benefit from a flexible pension plan, generous holiday allowance, and unique perks like free parking and a 24/7 VirtualGP service. The inclusive culture fosters personal growth and development, making it an ideal place for those seeking a rewarding career in the aviation industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Assistant in Manchester
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like MAG (Airports Group).
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by MAG (Airports Group). Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Operational Support Assistant in Manchester
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at MAG (Airports Group), make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at MAG (Airports Group) and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into MAG (Airports Group). Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at MAG (Airports Group)
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at MAG (Airports Group).
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to MAG (Airports Group).
