Digital Optimisation Specialist in Manchester

We are proud to be a diverse employer, and we welcome candidates from all backgrounds. Manchester Airport Group provides the airport facilities and travel services that people need to connect with the world. As the largest UK owned airport operator, we serve over 60 million passengers a year from Manchester, London Stansted, and East Midlands Airports. With over 270 destinations across the globe, our businesses not only bring people together but also support the prosperity of the regions in which we operate. Sustainability is one of our core values, and it shapes everything we do. We are committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support, and community engagement initiatives including volunteering opportunities.

At MAG, we recognise creating a first‑class journey for our customers starts by creating a first‑class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:

• Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
• Free parking
• Subsidised public transport
• Huge range of company discounts
• 2 volunteering days per year
• Free VirtualGP service, available 24 hours a day, 7 days a week
• Care Concierge service

The Role: You’ll play a pivotal role in enhancing the digital infrastructure that supports the Talent & Diversity function. By optimising platforms such as applicant tracking systems (ATS), learning management systems (LMS), and employee experience tools, you’ll drive improvements in efficiency, accuracy, and user experience across the employee lifecycle. Working in close partnership with People, Tech, and external vendors, you’ll ensure that digital solutions are aligned with organisational goals and deliver measurable impact. Blending digital expertise with talent strategy, you’ll focus on streamlining systems and processes to enable a seamless, data‑informed, and user‑centric experience for candidates, colleagues, and internal stakeholders.

What will make you successful in this role? You’ll have a deep understanding of platforms like ATS, LMS, and onboarding tools, with a familiarity with GDPR, data integrity standards, and internal policy frameworks with SAP (TIH and SF) experience desirable. You’ll have knowledge of e‑learning governance, accessibility standards, and training evaluation methodologies, as well as an awareness of current and emerging digital tools in the talent space, including automation and AI‑driven platforms. You’ll have experience leading cross‑functional projects, particularly those involving system enhancements or new tool rollouts with hands‑on experience with data reporting tools and analytics platforms (Power BI, Tableau, or similar). You’ll be able to build dashboards, interpret usage data, and translate insights into action with the ability to create engaging, accessible digital content and intranet pages that drive colleague engagement. You’ll be an effective communicator with the ability to up‑skill users, promote digital adoption, and build confidence across diverse teams.

Equal Opportunities & Reasonable Adjustments: We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring. We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.