At a Glance
- Tasks: Shape and optimise digital experiences for airport travel across key platforms.
- Company: Join CAVU, a leader in transforming airport travel with innovative solutions.
- Benefits: Enjoy 25 days holiday, flexible working, and opportunities for professional growth.
- Other info: Collaborative team culture with a focus on innovation and continuous improvement.
- Why this job: Make a real impact on customer journeys and enhance travel experiences.
- Qualifications: Experience in product ownership and Agile environments is essential.
The predicted salary is between 40000 - 50000 £ per year.
At CAVU, our purpose is to find new and better ways to make airport travel seamless and enjoyable for everybody — from the smallest ideas to the biggest transformations. Every day is an opportunity to create better travel experiences.
We’re looking for a Product Owner to join our Digital Customer Platform team, helping shape and optimise some of the most visible and business-critical digital experiences across MAG airports. This role will focus on the digital customer journey across key touchpoints including the Manchester, Stansted and East Midlands Airport websites, alongside associated passenger information and self-service experiences. You’ll play a key role in driving optimisation initiatives, improving customer engagement, and ensuring our digital platforms continue to evolve in line with customer and commercial needs.
Working within an Agile product environment, you’ll collaborate closely with UX, engineering, content and business stakeholders to define priorities, manage delivery and ensure product decisions are driven by insight and measurable outcomes. This is an exciting opportunity to join a team at a pivotal stage, building on significant digital transformation work completed over the last 18 months and helping shape the next phase of optimisation, experimentation and customer experience improvement.
- Own and manage product backlogs across digital customer touchpoints, ensuring priorities align with customer, operational and commercial objectives.
- Contribute actively to Agile ceremonies including sprint planning, stand-ups, retrospectives and backlog refinement.
- Collaborate with engineering, UX and content teams to ensure solutions deliver high-quality customer outcomes.
- Support the continuous improvement of product delivery processes and Agile ways of working.
- Drive optimisation initiatives across web and digital customer journeys, identifying opportunities to improve engagement, conversion and usability.
- Support and coordinate experimentation and A/B testing activity in partnership with UX and digital teams.
- Use customer, behavioural and performance data to inform prioritisation and product decisions.
- Ensure digital experiences remain aligned to both customer expectations and wider business strategy.
- Balance customer needs, technical considerations and commercial priorities when making product decisions.
We’re looking for a collaborative and commercially aware Product Owner who enjoys working in fast-paced digital environments and is passionate about improving customer experiences through data-led product decisions. You’ll likely have previous experience working in Product, Digital or Customer Experience teams, with exposure to Agile delivery environments and optimisation-focused digital products.
- Experience working as a Product Owner or within a product-led digital delivery environment.
- Strong understanding of Agile methodologies and product delivery practices.
- Experience managing backlogs, writing user stories and working within sprint-based delivery teams.
- Exposure to digital optimisation, experimentation or A/B testing initiatives.
- The ability to interpret and utilise data to support product decisions and prioritisation.
- Experience working closely with UX, engineering and content teams.
- Familiarity with digital analytics tools such as GA4 would be advantageous.
25 days holiday, increasing with service (up to 28). Option to buy up to 10 extra days + 4 flexible.
StudySmarter Expert Advice🤫
We think this is how you could land Agile Product Owner (Permanent) in Manchester
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like MAG (Airports Group)!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at MAG (Airports Group) would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at MAG (Airports Group) through your school's career services!
We think you need these skills to ace Agile Product Owner (Permanent) in Manchester
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Agile Product Owner (Permanent), let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Agile Product Owner (Permanent) position at MAG (Airports Group). Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at MAG (Airports Group)
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.