Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to ensure top-notch security operations at London Stansted Airport.
- Company: Join MAG, a leading UK airport operator with a commitment to sustainability.
- Benefits: Competitive salary, flexible hours, generous holiday, and pension plan.
- Why this job: Make a real impact on passenger safety while developing your leadership skills.
- Qualifications: Experience in team management and a passion for customer service.
- Other info: Dynamic work environment with opportunities for career growth and community engagement.
The predicted salary is between 40841 - 45273 £ per year.
Contract Details
Terminal Security Team, London Stansted Airport
Fixed term contracts to end March 2027
Salary - £40,841 rising to £45,273 after a successful 3 month probationary period (pro rated for 20 or 30 hours per week)
Flexible 30 hour p.w. contract – hours between 0300 and 2300 (additional 20% shift pay payable)
Or 20 hours per week contract – earlies, lates or weekends (additional 17.5% shift pay payable on these rosters)
The Role
Working as part of the wider management team looking after passenger security operations and reporting directly into Security Performance Managers. This role is responsible for 24/7 delivery of Terminal security operations in line with regulatory requirements and MAG policies and processes.
The Security Team Supervisor will manage a team and lead on the day delivery of security performance in line with compliance, productivity, customer experience and Health & Safety targets, with first line people management duties.
Accountabilities
- Responsible for their team’s performance, including compliance standards, attendance management and health and safety.
- Responsible for Validation Point and fixed-post performance to ensure compliance and efficiency in line with daily KPI's.
- To identify areas of performance that require improvement and take necessary steps to address.
- Responsible for daily set up and closure of the operational area, and deployment of colleagues within the lane, including fair rotation.
- Development of high-performing, engaged and supported teams through briefings and 1:1s.
- Adherence to people related policies and processes, as a line manager.
- Primary escalation point for their team.
- Responsible for the validation and maintenance of all compliance equipment including rectification and fault reporting.
- Level 2 security duties, including private searches, activations, high threats, equipment checks and accurately completing associated documentation.
Knowledge, Skills & Experience required
- Experience of leading or managing a team
- Ability to manage attendance of team including return to work meetings, understanding and complying with medical restrictions etc
- Passionate about delivering exceptional customer experience
- Ability to use relevant IT systems including MS outlook, teams, Power BI dashboards
- Experience of interpreting data in order to make positive interventions to improve performance
- Ability to de-escalate and resolve conflict
- Holds positive, effective relationships with key stakeholders
- Excellent communication skills with the ability to give clear direction and constructive feedback, develop two-way communication through a coaching approach and deliver difficult messages in a sensitive and tactful way
- Demonstrates positive safety leadership skills
- Be a champion for change
- Understanding of CAA/DfT security regulations and able to ensure the team is complying, desirable
- Security technical skills including level 1 & 2, desirable
Why MAG?
Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports 12,000 jobs on site and generates around £7.75bn each year for the region.
Sustainability is one of our core values, and it shapes everything we do. We’re committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
- Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
- 24 days holiday plus
Security Team Supervisor in London employer: MAG (Airports Group)
Contact Detail:
MAG (Airports Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Team Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at MAG, especially those in security roles. They can give you insider tips and maybe even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of CAA/DfT security regulations. Show us that you’re not just a great leader but also know the ins and outs of security compliance.
✨Tip Number 3
Practice your communication skills! As a Security Team Supervisor, you’ll need to give clear directions and feedback. Role-play with a friend to nail down your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at MAG.
We think you need these skills to ace Security Team Supervisor in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Security Team Supervisor role. Highlight your experience in managing teams and delivering exceptional customer service, as these are key aspects of the job.
Showcase Your Skills: Don’t forget to mention your IT skills and any experience with data interpretation. We love seeing candidates who can use tools like MS Outlook and Power BI to improve performance and compliance.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your points well so we can easily see how you meet the requirements of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at MAG (Airports Group)
✨Know Your Security Regulations
Make sure you brush up on CAA and DfT security regulations before the interview. Being able to discuss these regulations confidently will show that you understand the compliance aspect of the role and are ready to lead your team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your experience with attendance management, conflict resolution, and performance improvement. This will demonstrate your capability to lead and develop a high-performing team.
✨Emphasise Customer Experience
Since delivering exceptional customer experience is key, think of specific instances where you’ve gone above and beyond for customers. Be ready to explain how you would instil this passion in your team and ensure they follow suit.
✨Familiarise Yourself with IT Systems
Get comfortable with relevant IT systems like MS Outlook, Teams, and Power BI dashboards. If you can discuss how you’ve used data to make positive interventions in previous roles, it’ll show you’re proactive and data-driven, which is crucial for this position.