At a Glance
- Tasks: Provide expert HR advice and support employee relations across the organisation.
- Company: Join MAG, a leading UK airport operator committed to sustainability and community engagement.
- Benefits: Flexible working, generous pension, free parking, and a range of discounts.
- Other info: Be part of a diverse team and contribute to a positive colleague experience.
- Why this job: Make a real impact on workforce engagement and wellbeing in a dynamic environment.
- Qualifications: In-depth HR experience with strong knowledge of employment law and proven casework leadership.
The predicted salary is between 46242 - 46242 € per year.
40 hours per week. Monday to Friday. Hybrid working; Airport based, with some working from home; flexible to suit the business needs. Band 4 - £46,242.
Why MAG? Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports 12,000 jobs on site and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities.
At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including:
- Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs
- Free parking
- Subsidised public transport
- Huge range of company discounts
- 2 volunteering days per year
- Free VirtualGP service, available 24 hours a day, 7 days a week
- Care Concierge service
The role provides expert HR advice and guidance, ensuring that people policies and processes are applied consistently and effectively across the organisation. Act as a trusted partner to managers, influencing people-related decisions, leading on employee relations and supporting organisational change. By driving improvements in workforce engagement, wellbeing and compliance, they directly contribute to operational resilience, cost control, and a positive colleague experience.
Accountabilities:
- Deliver expert HR advice and guidance to managers, ensuring compliance with employment law, HR policy and best practice.
- Lead on employee relations casework, including disciplinaries, grievances, capability, and absence management, ensuring timely and fair resolution.
- Coach and upskill managers to build people management capability across the business.
- Support and develop managers to use the new case manager system, ER Case Management.
- Analyse and interpret workforce data to provide insight and recommendations to senior leaders.
- Act as a key point of contact for Trade Unions, fostering constructive relationships and supporting consultation/negotiation activity.
- Ensure operational excellence in HR processes, streamlining administration while improving service delivery.
What will make you successful in the role?
- In-depth HR generalist experience with strong knowledge of employment law, policies and procedures.
- Proven track record of leading employee relations casework, including complex or high-risk cases.
- Demonstrated ability to influence and coach senior managers, shaping decision-making at a strategic level.
- Experience in supporting organisational change, including restructures and redundancy, (TUPE desirable).
- Skilled in building positive, professional relationships with Trade Unions and supporting negotiation/consultation.
- Proficiency in Microsoft Office tools with ability to provide clear data analysis and impactful reports/presentations.
- CIPD Level 5 qualified (ideally working towards Level 7) or equivalent experience.
- Collaborative and resilient style, able to manage competing priorities and deliver outcomes at pace.
- High levels of accuracy and attention to detail.
Equal Opportunities & Reasonable Adjustments: We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring. We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best. At MAG, every journey matters.
Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
People Advisor (ER) in London employer: MAG (Airports Group)
MAG is an exceptional employer, offering a dynamic and inclusive work environment at London Stansted Airport, where you can thrive in your career while contributing to sustainability and community engagement. With flexible working arrangements, generous benefits including a robust pension plan, free parking, and opportunities for professional development, MAG prioritises the well-being and growth of its employees, making it a fantastic place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land People Advisor (ER) in London
✨Tip Number 1
Network like a pro! Reach out to current employees at MAG through LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 2
Prepare for your interview by researching MAG's values and recent initiatives, especially around sustainability and community engagement. Show us that you’re not just interested in the role, but also in being part of our mission!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to employee relations and HR policies. We want to see how you handle real-life scenarios, so think of examples from your past experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on our radar as we make our decisions.
We think you need these skills to ace People Advisor (ER) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Advisor role. Highlight your HR experience, especially in employee relations and compliance, to show us you’re the perfect fit!
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Office tools and any data analysis experience. We love seeing how you can turn numbers into insights that drive decisions!
Be Authentic:Let your personality shine through! We’re looking for someone who can build positive relationships and influence others, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our amazing team at MAG!
How to prepare for a job interview at MAG (Airports Group)
✨Know Your HR Stuff
Make sure you brush up on your employment law knowledge and HR policies. Be ready to discuss how you've applied these in past roles, especially in employee relations casework. This will show that you’re not just familiar with the theory but can also put it into practice.
✨Showcase Your Coaching Skills
Prepare examples of how you've influenced and coached managers in previous positions. Highlight specific instances where your guidance led to improved people management capabilities. This will demonstrate your ability to shape decision-making at a strategic level.
✨Data is Your Friend
Familiarise yourself with workforce data analysis. Be prepared to discuss how you've used data to provide insights and recommendations in the past. This will showcase your analytical skills and your ability to contribute to operational resilience.
✨Build Relationships
Think about your experiences working with Trade Unions or in negotiation settings. Be ready to share how you’ve fostered constructive relationships and supported consultation activities. This will highlight your collaborative style and ability to manage competing priorities.
