At a Glance
- Tasks: Coordinate airfield operations and ensure excellent customer service in a dynamic environment.
- Company: Join MAG, the largest UK-owned airport operator, at London Stansted Airport.
- Benefits: Enjoy a competitive salary, shift allowance, and opportunities for career growth.
- Why this job: Make a real impact on passenger journeys while working in a vibrant team.
- Qualifications: Full UK driving licence and experience in aviation operational control preferred.
- Other info: Be part of a diverse team committed to making a difference.
The predicted salary is between 13 - 16 £ per hour.
Based - London Stansted Airport
3 month secondment
Band 5
4 on 4 off shift pattern
17.5% shift allowance
Why MAG? Every year, London Stansted Airport connects 30 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to creating environments in which our people can thrive.
The role: This exciting 3 month secondment would suit someone who can co-ordinate all aspects of the Airfield Operations Visual Control Room whilst providing excellent customer service along with excellent communication skills as well as an ability to produce accurate and up to date data.
Duties:
- Implementing of stand plan rule management
- Editing of the stand planning rules including managing control of team awareness to any changes
- Reviewing and control of stand planning protocols
- Management of the Stand Planning system
- Management of Chroma Operational reference data and operational procedures
- Daily and monthly reporting of Chroma and other operational data using various tools
- Liaison with Handling Agents on planning processes including Gate management and First Wave templates
- Liaison with Control Agencies for effective passenger flow management in relation to stand allocations – CCC, UKBF, Police, Security etc.
- Liaison with NATS to review daily stats and manage accurate data sharing
- Planning operational restrictions to stands and gates so as to facilitate ad hoc closures as well as planned maintenance including liaison with Projects for longer term planning.
- Building future stand planning templates for operational use.
- Reviewing ACL season schedules and report on expected operational changes to the stand plan.
- Excellent IT skills using business reporting tools such as Chroma BI, Qlikview, MS Excel etc.
What will make you successful in the role?
- Hold a Full UK driving License (essential)
- Competent in the use of business reporting tools (Chroma, Qlikview, MS Excel)
- Current or previous experience in an aviation operational control room
- Current or previous airfield operations working knowledge
- Proficient in RT communications with recent working knowledge
- Any offer is subject to passing the appropriate medical assessment (essential)
Equal Opportunities & Reasonable Adjustments: We’re building something brilliant at MAG: a diverse team of Journey Makers who share our values and want to make a difference. We’re on a mission to be number one in our industry, and that takes talent in all its forms. With so many exciting roles across our airports and businesses, there’s space for your unique strengths to shine. Whether this is your first role or your next big step, we want to hear from you – even if you don’t think you tick every box. What matters most is what you bring. We’re proud to be a Disability Confident employer. If you need any adjustments to support your application or interview, just let us know. We’re committed to helping you perform at your best. At MAG, every journey matters. Our Colleague Communities play a big part in that: Women’s Network, Embrace (Race & Ethnicity), Fly with Pride (LGBTQIA+), Mind Matters (Mental Health), PACT (Parents & Carers), RespectABILITY (Disability & Neurodiversity), and the CAVU Global ID&E Affinity Group.
Airfield Control & Stand Planner employer: MAG (Airports Group)
Contact Detail:
MAG (Airports Group) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airfield Control & Stand Planner
✨Tip Number 1
Network like a pro! Reach out to people in the aviation industry, especially those working at MAG or similar airports. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of airfield operations and the specific tools mentioned in the job description, like Chroma and Qlikview. Show us you’re not just a candidate, but the right fit for the role!
✨Tip Number 3
Don’t forget to showcase your communication skills! Whether it’s during an interview or networking, being clear and confident will demonstrate your ability to liaise effectively with various teams.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Airfield Control & Stand Planner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Airfield Control & Stand Planner role. Highlight your relevant experience in aviation operations and your skills with business reporting tools like Chroma and Excel. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves liaising with various agencies and handling agents, it's crucial to demonstrate your excellent communication abilities. Use examples from your past experiences to showcase how you've effectively communicated in a busy environment.
Be Data Savvy: As you'll be managing operational data and reporting, make sure to emphasise your proficiency with data management tools. Mention any specific projects where you've successfully used these tools to improve processes or outcomes.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at MAG (Airports Group)
✨Know Your Stuff
Make sure you brush up on your knowledge of airfield operations and the specific tools mentioned in the job description, like Chroma and Qlikview. Familiarity with these systems will show that you're ready to hit the ground running.
✨Communication is Key
Since the role involves liaising with various agencies and handling agents, practice clear and concise communication. Think about examples from your past experiences where effective communication made a difference in your work.
✨Show Your Problem-Solving Skills
Prepare to discuss how you've handled operational challenges in the past. Be ready to share specific examples of how you managed unexpected situations or changes in plans, as this will demonstrate your ability to adapt and think on your feet.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to stand planning and passenger flow management. Practise how you would approach these situations, focusing on your decision-making process and the importance of data accuracy.