At a Glance
- Tasks: Provide 1st and 2nd line IT support during a Microsoft 365 migration.
- Company: Join Mission Aviation Fellowship, a dynamic Christian aviation organisation making a difference worldwide.
- Benefits: Hybrid working options, hands-on experience, and the chance to support vital missions.
- Other info: Work in a mission-driven environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that delivers hope and help in some of the world's remotest areas.
- Qualifications: Experience in IT support, strong troubleshooting skills, and knowledge of Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Mission Aviation Fellowship (MAF) is a dynamic Christian aviation organisation, using light aircraft to deliver help and hope in Jesus’ name in over thirty developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world’s remotest regions and places of deepest human needs - places where flying is not a luxury but a lifeline.
We are seeking an experienced IT Support Engineer to provide services on a contract for services basis during a period of high demand and Microsoft 365 migration activity.
Duration: 6 months
Location: Ashford, Kent with hybrid working options
This hands-on role will focus on 1st and 2nd line support, with additional support across Microsoft 365, Windows Server, Hyper-V, Fortigate, VPN, Jira, and Mac OS environments. You will work closely with colleagues in Ashford, Cairns, and other global locations to help maintain smooth day-to-day IT operations. Alignment with MAF International's Christian faith, mission, and values is essential.
Essential:
- Experience providing 1st and 2nd line IT support
- Broad technical capability across end-user support, systems support, networking, and device support
- Experience supporting Windows Server and Hyper-V environments
- Experience working with Microsoft 365 / Office 365
- Strong working knowledge of SharePoint Online
- Ability to support Windows and Mac OS environments
- Strong troubleshooting, communication, and documentation skills
- Ability to manage varied priorities and work across different locations and time zones
Desirable:
- Experience with Intune
- Experience supporting Microsoft 365 migration-related work
- Exposure to Fortigate, cyber security support, or incident response
- Experience in an international, not-for-profit, or mission-driven organisation
- Current right to work in the UK is essential
IT Support Engineer in Ashford employer: MAF International
Mission Aviation Fellowship (MAF) is an exceptional employer that offers a unique opportunity to contribute to meaningful work in the humanitarian sector. With a strong commitment to employee growth and a supportive work culture, MAF provides hybrid working options in Ashford, Kent, allowing for a balanced professional and personal life. Joining MAF means being part of a dedicated team that values faith, mission, and collaboration, making a real difference in the lives of those in need across the globe.
