At a Glance
- Tasks: Provide 1st and 2nd line IT support during a Microsoft 365 migration.
- Company: Join Mission Aviation Fellowship, a dynamic Christian aviation organisation making a difference worldwide.
- Benefits: Hybrid working options, hands-on experience, and the chance to support vital missions.
- Other info: Work in a mission-driven environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that delivers hope and help in some of the world's remotest areas.
- Qualifications: Experience in IT support, strong troubleshooting skills, and knowledge of Microsoft 365.
The predicted salary is between 30000 - 40000 £ per year.
Mission Aviation Fellowship (MAF) is a dynamic Christian aviation organisation, using light aircraft to deliver help and hope in Jesus’ name in over thirty developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world’s remotest regions and places of deepest human needs - places where flying is not a luxury but a lifeline.
We are seeking an experienced IT Support Engineer to provide services on a contract for services basis during a period of high demand and Microsoft 365 migration activity.
Duration: 6 months
Location: Ashford, Kent with hybrid working options
This hands-on role will focus on 1st and 2nd line support, with additional support across Microsoft 365, Windows Server, Hyper-V, Fortigate, VPN, Jira, and Mac OS environments. You will work closely with colleagues in Ashford, Cairns, and other global locations to help maintain smooth day-to-day IT operations. Alignment with MAF International's Christian faith, mission, and values is essential.
Essential:
- Experience providing 1st and 2nd line IT support
- Broad technical capability across end-user support, systems support, networking, and device support
- Experience supporting Windows Server and Hyper-V environments
- Experience working with Microsoft 365 / Office 365
- Strong working knowledge of SharePoint Online
- Ability to support Windows and Mac OS environments
- Strong troubleshooting, communication, and documentation skills
- Ability to manage varied priorities and work across different locations and time zones
Desirable:
- Experience with Intune
- Experience supporting Microsoft 365 migration-related work
- Exposure to Fortigate, cyber security support, or incident response
- Experience in an international, not-for-profit, or mission-driven organisation
- Current right to work in the UK is essential
IT Support Engineer in Ashford employer: MAF International
Mission Aviation Fellowship (MAF) is an exceptional employer that offers a unique opportunity to contribute to meaningful humanitarian work while developing your IT skills in a supportive and faith-driven environment. Located in Ashford, Kent, with hybrid working options, MAF fosters a collaborative culture where employees are encouraged to grow professionally and personally, all while making a tangible difference in the lives of those in need across the globe.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in Ashford
✨Get Involved in Tech Meetups
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Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at MAF International that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Support Engineer in Ashford
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at MAF International, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at MAF International can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at MAF International will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at MAF International
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at MAF International. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at MAF International.
