At a Glance
- Tasks: Manage and optimise funded learning contracts while securing new opportunities.
- Company: Join Maersk, a leader in training and workforce development.
- Benefits: Flexible location, competitive salary, and a commitment to diversity.
- Why this job: Make a real impact by building strong customer relationships and driving growth.
- Qualifications: Experience in education programmes and exceptional communication skills required.
- Other info: Collaborative environment with opportunities for professional development.
The predicted salary is between 36000 - 60000 Β£ per year.
Are you an experienced Account Manager looking for a new and exciting opportunity?
Key Responsibilities
- The account manager will oversee and optimize existing funded learning contracts and work to actively secure new funded learning contracts and tenders for learning programmes.
- Build and maintain strong customer relationships for funded programs, ensuring a clear understanding of requirements and identify ways to support the customer and ensure customer satisfaction whilst utilising our services and available funding programmes.
- Achieve sales targets and drive revenue growth by meeting or exceeding individual and team sales goals and contributing significantly to organizational success.
- Identify and pursue new business opportunities by being aware of current and upcoming funded learning programmes to identify opportunities, expand the customer base and strengthen market presence.
- Engage with local authorities to understand local requirements for learning.
- Upsell and cross-sell Maersk Training by offering additional products and services that address specific customer needs and add value to existing accounts.
- Prepare and present proposals. Develop customized bids, tenders, and presentations for customers and tenders, aligning with organizational offerings.
- Maintain accurate CRM Records. Document all client interactions, proposals, and progress to ensure seamless communication and effective account management.
- Provide exceptional client service. Address client inquiries and challenges promptly to ensure satisfaction and a seamless customer experience.
- Oversee Account Deliverables. Monitor and ensure timely delivery of services or products, meeting client expectations and contractual commitments.
- Participate in Professional Development Activities - Stay informed about industry trends, company strategies, and client needs by attending training and planning sessions.
- Contribute to Strategic Sales Planning - Provide insights from client interactions and market knowledge to shape sales strategies and support business growth.
- Support inside sales efforts: Handle inbound inquiries, follow up on leads, and proactively engage with direct accounts to drive additional business.
- Act as the face of our company, embodying our Core Values and principles in how we do business.
- Travel, as required, to meet customers and attend industry events.
Collaboration and support
- Training Management Services (TMS) Team
- Commercial & Marketing
- Customer Success Team
- Instructors
- Contract Instructors
- Global Wind Projects
- IT
- Working with HSEQ, Maintenance and instructional team to ensure a successful operation through all activities.
We are looking for
- Strong at engaging with people β builds trust quickly.
- Experience in further education or funded learning programmes and tender submission.
- Comprehensive knowledge of training and workforce development priorities within core training service sectors.
- Exceptional communication and relationship-building skills, capable of engaging and influencing senior stakeholders.
- Strong analytical and decision-making capabilities to resolve complex issues effectively.
- Collaborative mindset with the ability to work seamlessly across diverse teams and functions.
- Expertise in negotiation and managing contractual agreements.
- Highly self-driven, goal-oriented, and comfortable working independently.
- Ability to manage a range of tasks, from administrative duties through to interactions with major customers.
- Proficient with CRM programmes, MS Office applications and excellent written communication.
- Strong organisation and administration skills.
Location - Flexible β open to candidates across England, with a preference for those based at one of our Newcastle or Humber office locations.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Account Manager in Grimsby employer: Maersk
Contact Detail:
Maersk Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Manager in Grimsby
β¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donβt be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors to opportunities that arenβt even advertised.
β¨Tip Number 2
Be proactive in your job search. Instead of waiting for job postings, research companies you admire and reach out directly. Express your interest in their work and how you can contribute, especially in areas like funded learning programmes.
β¨Tip Number 3
Prepare for interviews by understanding the companyβs values and recent projects. Tailor your responses to show how your experience aligns with their goals, especially in managing customer relationships and driving revenue growth.
β¨Tip Number 4
Donβt forget to follow up after interviews! A simple thank-you email can leave a lasting impression. Use this opportunity to reiterate your enthusiasm for the role and how you can help them achieve their objectives.
We think you need these skills to ace Account Manager in Grimsby
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with funded learning programmes and how you've built strong customer relationships in the past. We want to see how you can bring value to our team!
Showcase Your Achievements: Donβt just list your responsibilities; share your successes! Include specific examples of how youβve met or exceeded sales targets, secured new contracts, or improved client satisfaction. This will help us see your potential impact at StudySmarter.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application thatβs easy to read!
Apply Through Our Website: We encourage you to submit your application through our website. Itβs the best way for us to receive your details and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team at StudySmarter!
How to prepare for a job interview at Maersk
β¨Know Your Stuff
Before the interview, make sure youβre well-versed in the specifics of funded learning programmes and the key responsibilities of an Account Manager. Research the companyβs current contracts and any recent news related to their services. This will help you demonstrate your knowledge and show that youβre genuinely interested in the role.
β¨Build Rapport
Since this role is all about building strong customer relationships, practice engaging with people during your interview. Use examples from your past experiences where youβve successfully built trust and maintained client satisfaction. This will highlight your interpersonal skills and ability to connect with stakeholders.
β¨Showcase Your Analytical Skills
Be prepared to discuss how you approach problem-solving and decision-making. Think of specific instances where youβve used analytical skills to resolve complex issues or improve processes. This will demonstrate your capability to handle the challenges that come with managing accounts effectively.
β¨Prepare for Proposals
Since you'll be developing bids and presentations, itβs a good idea to bring a sample proposal or presentation to the interview. This not only shows your preparedness but also gives you a chance to discuss your thought process and how you tailor proposals to meet client needs.