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For Companies At a Glance
- Tasks: Deliver exceptional customer service and innovate for improved efficiency.
- Company: Global logistics leader in the UK with a supportive atmosphere.
- Benefits: Annual bonus, pension scheme, and family-friendly perks.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: Passion for customer service, strong analytical skills, and Microsoft expertise.
- Other info: Enjoy hybrid working after probation and opportunities for personal development.
The predicted salary is between 28800 - 43200 £ per year.
A global logistics leader in the UK is seeking a Customer Experience Agent to deliver exceptional service, liaise with clients and suppliers, and innovate for improved efficiency. This role offers a supportive atmosphere for personal development, with hybrid working after the probation period.
Ideal candidates will be passionate about customer satisfaction, possess strong analytical skills, and have expertise in Microsoft applications.
Competitive benefits include an annual bonus, pension scheme, and family-friendly perks.
Global Customer Experience Consultant (Hybrid) in Felixstowe employer: Maersk
Contact Detail:
Maersk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Customer Experience Consultant (Hybrid) in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that we’re not just interested in the role, but also in how we can contribute to their mission.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. We need to articulate our passion for customer satisfaction and our analytical skills confidently!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’re the perfect fit!
We think you need these skills to ace Global Customer Experience Consultant (Hybrid) in Felixstowe
Some tips for your application 🫡
Show Your Passion for Customer Satisfaction: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
Highlight Your Analytical Skills: Make sure to showcase your strong analytical skills in your application. Use concrete examples to demonstrate how you've used data to improve processes or solve problems in past experiences.
Familiarise Yourself with Microsoft Applications: Since expertise in Microsoft applications is key for this role, mention any relevant experience you have. Whether it's Excel, Word, or PowerPoint, show us how you've used these tools effectively in your work.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Maersk
✨Know Your Customer Experience Stuff
Make sure you brush up on the latest trends in customer experience, especially in logistics. Be ready to share examples of how you've improved customer satisfaction in previous roles. This shows your passion for the field and your analytical skills.
✨Familiarise Yourself with Microsoft Applications
Since expertise in Microsoft applications is a must, practice using tools like Excel and PowerPoint. Prepare to discuss how you've used these tools to analyse data or present findings in past jobs. It’ll help you stand out as a tech-savvy candidate.
✨Show Off Your Problem-Solving Skills
Think of specific instances where you've innovated to improve efficiency or resolve customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your analytical mindset and ability to think on your feet.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer experience and their future goals. This not only shows your interest but also gives you a chance to assess if the company culture aligns with your values, especially regarding personal development.
