At a Glance
- Tasks: Drive customer success and growth for high-potential enterprise accounts.
- Company: Join Madrona Venture Labs, a leader in innovative solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate closely with leadership in a vibrant London office.
- Why this job: Be at the forefront of defining Customer Success and make a real impact.
- Qualifications: 8+ years in Customer Success or Account Management with strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Madrona Venture Labs is seeking a Customer Success Manager to drive retention and expansion for high-potential enterprise accounts. In this hands-on role, you'll be at the forefront of defining Customer Success, while ensuring our largest customers achieve their growth potential.
The ideal candidate will possess over 8 years of experience in Customer Success or Account Management. A proven background in navigating complex organizations, excellent communication skills, and a builder mindset are essential.
The successful candidate will work onsite in London, collaborating closely with leadership to foster strategic partnerships.
Strategic Enterprise CSM & Growth Leader employer: Madrona Venture Labs
Madrona Venture Labs is an exceptional employer that prioritises employee growth and collaboration in a dynamic work environment. Located in the vibrant city of London, we offer a culture that encourages innovation and strategic thinking, providing our team members with unique opportunities to shape the future of Customer Success. With a focus on meaningful partnerships and professional development, we empower our employees to thrive and make a significant impact within high-potential enterprise accounts.
