Strategic SaaS Customer Success Manager (AdTech/MarTech) in London

Strategic SaaS Customer Success Manager (AdTech/MarTech) in London

London Full-Time 45000 - 55000 Β£ / year (est.) No working from home possible
Madrona Venture Labs

At a Glance

  • Tasks: Manage customer relationships and drive engagement with our innovative Branch platform.
  • Company: Join Madrona Venture Labs, a leader in AdTech/MarTech with a vibrant culture.
  • Benefits: Enjoy competitive benefits, hybrid work, health programs, and retirement planning.
  • Other info: Flexible working arrangement with opportunities for travel and career growth.
  • Why this job: Make a real impact by helping clients succeed with cutting-edge technology.
  • Qualifications: 1-2+ years in customer success or similar roles with strong communication skills.

The predicted salary is between 45000 - 55000 Β£ per year.

Madrona Venture Labs is seeking a Commercial Customer Success Manager in London. This role involves managing customer relationships, driving adoption, and facilitating engagement with the Branch platform.

A strong candidate will have 1–2+ years in customer success or similar roles and excel in client management and communication.

The position offers a hybrid working arrangement and requires some travel. We offer competitive benefits, including health programs and retirement planning options.

Strategic SaaS Customer Success Manager (AdTech/MarTech) in London employer: Madrona Venture Labs

At Fyxer, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to take ownership and drive meaningful change. As a Senior Customer Success Manager in our London office, you'll not only have the opportunity to shape our customer success strategy but also enjoy competitive compensation, equity options, and a collaborative environment that values your insights and contributions. With a focus on professional growth and the chance to work with high-potential clients, Fyxer is an excellent employer for those looking to make a significant impact in their careers.

Madrona Venture Labs

Contact Details:

Madrona Venture Labs Recruitment Team

We think you need these skills to ace Strategic SaaS Customer Success Manager (AdTech/MarTech) in London

Customer Relationship Management
Client Management
Communication Skills
Adoption Strategies
Engagement Facilitation
Problem-Solving Skills
Time Management