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- Tasks: Lead a vibrant coffee shop, inspire your team, and create exceptional guest experiences.
- Company: MINCKA Coffee is all about community, serving world-class coffee and fostering connections.
- Benefits: Enjoy competitive pay, free coffee, daily lunch, and discounts on food and merch.
- Why this job: Join us to build a welcoming space that feels like home for everyone.
- Qualifications: 3+ years in hospitality leadership with a passion for coffee and guest service.
- Other info: Shape the future of MINCKA while developing your career in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
What if your next role wasn\’t just a job but the chance to build something that matters?
MINCKA was born from a trip to Australia and Colombia – where the vibrancy of coffee culture and the warmth of its people inspired us to bring something meaningful back to the UK.
At its core, MINCKA is about community. Yes, we serve world-class coffee, best-in-class toasties, smoothies, and pastries – but what truly sets us apart is the feeling you get when you walk through the door. People come to MINCKA every day because it feels like home.
We\’re proud to be part of our guests\’ daily routines. Whether it\’s a morning flat white, a quiet solo lunch, or a quick chat on the way to the station – MINCKA is a place where everyone feels welcome. Wherever we open, we intentionally build strong, local communities, one cup and one conversation at a time.
The Role
As General Manager at MINCKA, you\’re not just running a coffee shop – you\’re building a culture, developing people, and setting the bar for operational excellence.
This is a hands-on leadership role where you\’ll own your site\’s performance, inspire your team, and ensure every guest experience is exceptional. You\’ll be the heartbeat of the store – balancing commercial thinking with great hospitality, every day.
Key Responsibilities – What You\’ll Do
Team & Culture
- Build, lead, and inspire a high-performing team with energy and empathy
- Create a workplace culture that\’s warm, motivated, and people-first
- Coach and develop future leaders, fostering internal growth
Guest Experience
- Ensure world-class service standards, from the first welcome to the last sip
- Be present on the floor – resolving issues, leading by example, and shaping the vibe
- Turn new guests into loyal regulars through care, quality, and consistency
Operational Excellence
- Oversee daily operations – from shift planning and prep to cleanliness and compliance
- Maintain full stock, quality, and service standards at all times
- Ensure your shop is audit-ready, spotless, and always guest-ready
Financial Performance
- Own and improve your shop\’s KPIs: sales, labour %, average transaction value, and waste
- Spot trends, make smart decisions, and drive results week-on-week
- Be accountable for your site\’s P&L – balancing growth with cost control
Requirements
- 3+ years of leadership experience in hospitality, F&B, or retail
- Strong commercial awareness and a track record of hitting KPIs
- Confident leading from the front with a calm, motivating presence
- A detail-driven operator who thrives in a fast-paced environment
- A genuine love of coffee, food, and delivering a premium guest experience
Benefits
- Competitive salary + performance-based bonus
- Free coffee and smoothies – on shift and on your days off
- Free lunch every day + 35% off food and drink when you\’re not working
- 35% off retail coffee and branded merch
- Hands-on barista training with our Head of Coffee
- Ongoing development and a clear path to multi-site or senior leadership
- A role where you can shape the future of MINCKA
Why Join MINCKA?
We\’re here to build something special – not just a café, but a place where people feel part of something.
MINCKA is built on the belief that community matters. We exist to create warm, local spaces where people connect, recharge, and return to again and again.
As a leader, you won\’t just be running a store. You\’ll be helping create a space that feels like home for hundreds of people every week and building a team that loves coming to work.
One cup. One conversation. One great day at a time. That\’s MINCKA. #J-18808-Ljbffr
Store Manager - MINCKA Coffee | Build a Local Community employer: Madisons
Contact Detail:
Madisons Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - MINCKA Coffee | Build a Local Community
✨Tip Number 1
Familiarise yourself with MINCKA's community-driven ethos. Engage with their social media and local events to understand how they connect with customers. This will help you demonstrate your alignment with their values during the interview.
✨Tip Number 2
Prepare examples of how you've built and led high-performing teams in previous roles. Highlight specific instances where your leadership inspired others and improved guest experiences, as this is crucial for the Store Manager position.
✨Tip Number 3
Research the coffee culture and trends in the UK, especially those that resonate with MINCKA's offerings. Being knowledgeable about coffee and food can set you apart and show your genuine passion for the industry.
✨Tip Number 4
Think about how you can contribute to MINCKA's operational excellence. Be ready to discuss strategies for maintaining high service standards and improving KPIs, as this will demonstrate your commercial awareness and readiness for the role.
We think you need these skills to ace Store Manager - MINCKA Coffee | Build a Local Community
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand MINCKA's values and mission. Highlight your alignment with their community-focused approach in your application.
Tailor Your CV: Make sure your CV reflects your leadership experience in hospitality or retail. Emphasise any achievements related to team building, guest experience, and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee culture and community building. Share specific examples of how you've created a positive environment in previous roles.
Showcase Your KPIs Knowledge: In your application, mention your familiarity with key performance indicators (KPIs) relevant to the role. Provide examples of how you've successfully managed KPIs in past positions.
How to prepare for a job interview at Madisons
✨Show Your Passion for Community
MINCKA is all about building a local community, so make sure to express your enthusiasm for creating a welcoming environment. Share examples of how you've fostered community spirit in previous roles, whether through events, team-building activities, or customer engagement.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to inspire and lead your team. Prepare to discuss your leadership style and provide specific examples of how you've successfully managed teams in the past. Highlight your ability to motivate others and create a positive workplace culture.
✨Know Your KPIs
Understanding key performance indicators (KPIs) is crucial for this role. Be ready to talk about your experience with financial performance, sales targets, and operational excellence. Show that you can balance commercial thinking with great hospitality.
✨Be Ready to Discuss Guest Experience
Guest experience is at the heart of MINCKA's mission. Prepare to share your thoughts on what makes exceptional service and how you've implemented strategies to enhance customer satisfaction in your previous roles. Think about how you can turn new guests into loyal regulars.
