General Manager - Specialty Coffee, Full Shop Ownership | MINCKA Coffee
General Manager - Specialty Coffee, Full Shop Ownership | MINCKA Coffee

General Manager - Specialty Coffee, Full Shop Ownership | MINCKA Coffee

Haywards Heath Full-Time 28800 - 42000 £ / year (est.) No home office possible
Go Premium
M

At a Glance

  • Tasks: Lead your own MINCKA shop, inspiring a team and ensuring exceptional guest experiences.
  • Company: MINCKA Coffee serves the best coffee in the UK with a focus on hospitality and community.
  • Benefits: Enjoy a competitive salary, performance bonuses, free coffee, and discounts on food and retail.
  • Why this job: Join a vibrant culture where your passion for coffee and people can shine and grow.
  • Qualifications: Experience in managing high-volume cafés or restaurants; a passion for hospitality is essential.
  • Other info: This role offers genuine ownership of your shop's success and opportunities for leadership development.

The predicted salary is between 28800 - 42000 £ per year.

Ready to lead? MINCKA Coffee are looking for a General Manager who cares deeply about people, performance, and hospitality – and we want them to own the success of their own shop.
Our mission is simple: serve the best coffee in the UK, pair it with incredible food, and make every guest feel welcome, every single time.
We believe personality and passion matter more than just experience – skills can be taught, but care and connection come from within. If you\’re someone who takes pride in their work and loves to create great guest experiences, we\’d love you to be part of our journey.
The Role
As General Manager, you\’ll run your own MINCKA shop – leading a high-performing team, owning the financial success of the business, and creating a culture where both staff and guests love to be. This is a hands-on leadership role for someone who thrives on people, performance, and delivering exceptional hospitality every day.
What You\’ll Do

  • Lead, inspire, and develop your team to deliver world-class hospitality
  • Take full ownership of your shop\’s financial performance, KPIs, and growth
  • Oversee daily operations, ensuring every shift runs smoothly and to standard
  • Recruit, train, and mentor team members, creating future leaders at MINCKA
  • Maintain full compliance with health & safety and EHO standards
  • Drive sales, cost control, and efficiency while protecting quality
  • Build a workplace culture that\’s positive, motivating, and high-energy

Requirements

  • A proven leader with experience managing high-volume cafés or restaurants
  • Commercially sharp and confident with financials, KPIs, and cost control
  • A hands-on operator who loves leading from the front
  • Passionate about coffee, food, and creating memorable guest experiences
  • Organised, proactive, and solutions-focused in a fast-paced environment

Benefits

  • Competitive salary plus performance bonus based on shop success
  • Free coffee on and off shift
  • 35% off food and retail when you\’re not working
  • A genuine opportunity to own your shop\’s success and develop as a senior leader

Why Join MINCKA?
MINCKA is building something special – combining world-class coffee, incredible food, and genuine hospitality in a warm, vibrant environment.
We care deeply about our people. That means fair, stable hours, opportunities for growth, and a culture built on care and connection.
Join us as we grow and make MINCKA one of the UK\’s most-loved coffee brands – one guest, one cup, and one day at a time. #J-18808-Ljbffr

General Manager - Specialty Coffee, Full Shop Ownership | MINCKA Coffee employer: Madisons

At MINCKA Coffee, we pride ourselves on being an exceptional employer that values people, performance, and hospitality. As a General Manager, you'll enjoy a competitive salary, performance bonuses, and generous staff discounts, all while leading a passionate team in a vibrant environment dedicated to creating memorable guest experiences. With a strong focus on employee growth and a culture built on care and connection, MINCKA offers a unique opportunity to own your shop's success and develop as a senior leader in the thriving UK coffee scene.
M

Contact Detail:

Madisons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - Specialty Coffee, Full Shop Ownership | MINCKA Coffee

✨Tip Number 1

Show your passion for coffee and hospitality in every interaction. When networking or speaking with current employees, share your love for creating memorable guest experiences and how you can contribute to MINCKA's mission.

✨Tip Number 2

Research MINCKA Coffee thoroughly. Understand their values, menu offerings, and what sets them apart in the coffee industry. This knowledge will help you demonstrate your alignment with their culture during interviews.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to provide examples of how you've inspired and developed team members in previous roles.

✨Tip Number 4

Connect with current or former MINCKA employees on platforms like LinkedIn. Ask them about their experiences and any tips they might have for standing out as a candidate. This can give you valuable insights into the company culture.

We think you need these skills to ace General Manager - Specialty Coffee, Full Shop Ownership | MINCKA Coffee

Leadership Skills
Team Development
Financial Acumen
KPI Management
Operational Oversight
Recruitment and Training
Customer Service Excellence
Problem-Solving Skills
Organisational Skills
Proactive Mindset
Hospitality Knowledge
Sales Strategy
Cost Control
Health & Safety Compliance
Positive Workplace Culture Building

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand MINCKA Coffee's mission and values. Highlight your alignment with their focus on hospitality, care, and connection in your application.

Tailor Your CV: Make sure your CV reflects your leadership experience in high-volume cafés or restaurants. Emphasise your skills in managing teams, financial performance, and creating memorable guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and hospitality. Share specific examples of how you've led teams to success and created positive workplace cultures in previous roles.

Showcase Your Personality: Since MINCKA values personality and passion, let your unique character shine through in your application. Use a friendly tone and express your enthusiasm for the role and the brand.

How to prepare for a job interview at Madisons

✨Show Your Passion for Coffee and Hospitality

Make sure to express your love for coffee and the hospitality industry during the interview. Share personal stories or experiences that highlight your passion, as MINCKA values personality and connection just as much as skills.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in the past. Discuss your approach to inspiring and developing team members, as this role requires a hands-on leader who can motivate others to deliver exceptional service.

✨Understand Financial Performance

Brush up on your knowledge of financial metrics, KPIs, and cost control. Be ready to discuss how you would take ownership of the shop's financial success and share any relevant experiences where you've managed budgets or improved profitability.

✨Create a Positive Workplace Culture

Think about how you would foster a motivating and high-energy environment for both staff and guests. Be prepared to share your ideas on building a positive culture and how you’ve done this in previous roles.

General Manager - Specialty Coffee, Full Shop Ownership | MINCKA Coffee
Madisons
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

M
  • General Manager - Specialty Coffee, Full Shop Ownership | MINCKA Coffee

    Haywards Heath
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-08-11

  • M

    Madisons

Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>