General Manager - MINCKA Coffee | Premium Shop Leadership
General Manager - MINCKA Coffee | Premium Shop Leadership

General Manager - MINCKA Coffee | Premium Shop Leadership

Haywards Heath Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your own MINCKA shop, inspire a team, and create amazing guest experiences.
  • Company: Join MINCKA, a vibrant specialty coffee brand dedicated to exceptional hospitality.
  • Benefits: Enjoy competitive pay, performance bonuses, free coffee, and discounts on food and retail.
  • Why this job: Be part of a growing brand that values people, passion, and personal development.
  • Qualifications: Experience in managing high-volume cafés or restaurants; a passion for coffee and hospitality.
  • Other info: This is a hands-on leadership role with opportunities for growth and success.

The predicted salary is between 36000 - 60000 £ per year.

Lead your own site, grow a team, and shape the guest experience at one of the UK\’s most exciting specialty coffee brands.
Ready to lead? We\’re looking for a General Manager who cares deeply about people, performance, and hospitality – and we want them to own the success of their own MINCKA site.
We believe personality and passion matter more than just experience – skills can be taught, but care and connection come from within. If you\’re someone who takes pride in their work and loves to create great guest experiences, we\’d love you to be part of our journey.
The Role
As General Manager, you\’ll run your own MINCKA shop – leading a high-performing team, owning the financial success of the business, and creating a culture where both staff and guests love to be. This is a hands-on leadership role for someone who thrives on people, performance, and delivering exceptional hospitality every day.
What You\’ll Do

  • Lead, inspire, and develop your team to deliver world-class hospitality
  • Take full ownership of your shop\’s financial performance, KPIs, and growth
  • Oversee daily operations, ensuring every shift runs smoothly and to standard
  • Recruit, train, and mentor team members, creating future leaders at MINCKA
  • Maintain full compliance with health & safety and EHO standards
  • Drive sales, cost control, and efficiency while protecting quality
  • Build a workplace culture that\’s positive, motivating, and high-energy

Requirements

  • A proven leader with experience managing high-volume cafés or restaurants
  • Commercially sharp and confident with financials, KPIs, and cost control
  • A hands-on operator who loves leading from the front
  • Passionate about coffee, food, and creating memorable guest experiences
  • Organised, proactive, and solutions-focused in a fast-paced environment

Benefits

  • Competitive salary plus performance bonus based on shop success
  • Free coffee on and off shift
  • 35% off food and retail when you\’re not working
  • A genuine opportunity to own your shop\’s success and develop as a senior leader

Why Join MINCKA?
MINCKA is building something special – combining world-class coffee, incredible food, and genuine hospitality in a warm, vibrant environment.
We care deeply about our people. That means fair, stable hours, opportunities for growth, and a culture built on care and connection.
Join us as we grow and make MINCKA one of the UK\’s most-loved coffee brands – one guest, one cup, and one day at a time. #J-18808-Ljbffr

General Manager - MINCKA Coffee | Premium Shop Leadership employer: Madisons

MINCKA Coffee is an exceptional employer that prioritises people, performance, and hospitality, offering a vibrant work culture where team members can thrive. As a General Manager, you will have the unique opportunity to lead your own shop, develop future leaders, and create memorable guest experiences while enjoying competitive benefits like free coffee and discounts. Join us in shaping MINCKA into one of the UK's most-loved coffee brands, where your passion and personality are valued above all.
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Contact Detail:

Madisons Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager - MINCKA Coffee | Premium Shop Leadership

✨Tip Number 1

Familiarise yourself with MINCKA's brand values and culture. Understanding what makes them unique will help you align your leadership style with their vision, making you a more attractive candidate.

✨Tip Number 2

Network within the specialty coffee community. Attend local coffee events or workshops to meet industry professionals and gain insights into what it takes to lead a successful café like MINCKA.

✨Tip Number 3

Prepare to discuss your leadership experiences in detail. Think of specific examples where you've inspired teams or improved guest experiences, as these will resonate well with MINCKA's focus on people and performance.

✨Tip Number 4

Showcase your passion for coffee and hospitality during any interactions. Whether it's through conversations or social media, demonstrating your enthusiasm can set you apart from other candidates.

We think you need these skills to ace General Manager - MINCKA Coffee | Premium Shop Leadership

Leadership Skills
Team Development
Financial Acumen
KPI Management
Operational Oversight
Recruitment and Training
Customer Service Excellence
Problem-Solving Skills
Health and Safety Compliance
Sales Strategy
Cost Control
Organisational Skills
Proactive Mindset
Passion for Coffee and Food

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand what MINCKA is looking for in a General Manager. Highlight your leadership skills, passion for hospitality, and experience in managing teams in your application.

Showcase Your Personality: Since MINCKA values personality and passion, make sure to convey your unique character in your cover letter. Share personal anecdotes that demonstrate your commitment to creating memorable guest experiences.

Highlight Relevant Experience: Emphasise any previous experience you have in high-volume cafés or restaurants. Discuss specific achievements related to financial performance, team leadership, and operational excellence to align with the role's requirements.

Craft a Compelling Cover Letter: Write a tailored cover letter that reflects your enthusiasm for the role and the brand. Address how your values align with MINCKA's mission and culture, and express your eagerness to contribute to their success.

How to prepare for a job interview at Madisons

✨Show Your Passion for Hospitality

Make sure to express your genuine love for hospitality during the interview. Share specific examples of how you've created memorable guest experiences in the past, as this aligns perfectly with MINCKA's values.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and how you inspire and develop your team. Highlight any previous experience managing high-volume cafés or restaurants, focusing on how you’ve built a positive workplace culture.

✨Know Your Financials

Brush up on key financial metrics and KPIs relevant to café operations. Be ready to discuss how you would take ownership of the shop's financial performance and drive sales while maintaining quality.

✨Be Solutions-Focused

In a fast-paced environment like MINCKA, being proactive and solutions-focused is crucial. Prepare examples of challenges you've faced in previous roles and how you successfully navigated them to ensure smooth operations.

General Manager - MINCKA Coffee | Premium Shop Leadership
Madisons

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  • General Manager - MINCKA Coffee | Premium Shop Leadership

    Haywards Heath
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-08-11

  • M

    Madisons

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